Delivery Supervisor 38 hours Nights

Booker; Newcastle upon Tyne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading food and drink wholesaler in Newcastle upon Tyne is seeking a Nighttime Transport Supervisor to manage a team of drivers and pickers. You will ensure compliance with company policies, promote excellent customer service, and maintain a safe working environment. Ideal candidates will have supervisory experience and strong customer service skills. Flexibility and commitment to diversity and inclusion are key aspects of our workplace culture.

Qualifications

• Experience of supervising a small to medium sized team in either warehouse or transport.
• Experience of working in a customer focused environment.
• Excellent telephone and customer service skills.

Responsibilities

• Ensure the Delivered Department is compliant with Company policy.
• Communicate important management information to team members.
• Supervise and maintain a safe working environment.
• Promote brand image through excellent customer service.
• Support the delivery manager with vehicle compliance.
• Ensure all tasks are completed effectively and timely.

Skills

Excellent telephone and customer service skills

Supervising a small to medium sized team

Experience in a customer focused environment

Management CPC (advantageous)

Job description

Overview

We have an exciting opportunity for a Nighttime Transport Supervisor to join our team.

You will be accountable for the efficient running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

Responsibilities

• Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
• Ensure important management information is communicated out to all relevant team members.
• Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
• Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
• Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
• Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
• Experience of supervising a small to medium sized team, in either warehouse or transport.
• Experience of working in a customer focused environment.
• Management CPC would be advantageous.

Qualifications

• Experience of supervising a small to medium sized team, in either warehouse or transport.
• Experience of working in a customer focused environment.
• Excellent telephone and customer service skills.
• Management CPC would be advantageous.

About Booker

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Equality, Diversity & Inclusion

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Important notices

Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk