Delivery Supervisor

Booker Group; Wolverhampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics provider is seeking a Transport Supervisor in Wolverhampton. The role entails managing delivery operations, leading a team of drivers and pickers, and ensuring compliance with company standards. Candidates should have strong customer service skills and experience in team supervision. This role offers a chance to drive operational excellence and maintain safety in a dynamic environment.

Qualifications

• Experience of supervising a small to medium sized team in warehouse or transport.
• Experience in a customer-focused environment.
• Management CPC would be advantageous.

Responsibilities

• Accountable for the day-to-day running of delivery operation.
• Lead a team of drivers and pickers, motivating them to achieve targets.
• Ensure compliance with Company policy and procedures.
• Communicate important management information to team members.
• Maintain a safe working environment, reporting Health & Safety concerns.
• Support delivery manager in ensuring all vehicles are roadworthy and legal.
• Supervise and coordinate tasks for timely completion.

Skills

Excellent telephone skills

Customer service skills

Team leadership

Health & Safety compliance

Job description

We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.

Ensure important management information is communicated out to all relevant team members

Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.

Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.

Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant

Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Experience of supervising a small to medium sized team, in either warehouse or transport

Experience of working in a customer focused environment

Management CPC would be advantageous