Delivery Supervisor

Booker; Peterborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading food wholesaler in the UK is seeking a Transport Supervisor to manage daily delivery operations. The ideal candidate will motivate a team of drivers and pickers, ensuring compliance with company policies and a safe working environment. Strong customer service skills are essential for this role, along with experience in team supervision. This position offers a chance to make a significant impact on customer satisfaction and operational efficiency.

Qualifications

• Experience in supervising a small to medium-sized team in warehouse or transport environments.
• Experience working in a customer-focused environment.

Responsibilities

• Ensure the Delivered Department complies with company policies and procedures.
• Communicate important management information to relevant team members.
• Supervise and maintain a safe working environment.
• Promote brand image through service and knowledge.
• Support the delivery manager with vehicle compliance.
• Plan and coordinate tasks for timely completion.

Skills

Telephone skills

Customer service

Leadership

Communication

Education

Management CPC qualification

Job description

We have an exciting opportunity for a Transport Supervisor to join our team. You will be responsible for the day-to-day running of a busy delivery operation. The successful candidate will lead a team of drivers and pickers, motivating them to achieve daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills are required.

Key Responsibilities

1. Ensure the Delivered Department complies with company policies and procedures, maintaining consistency with all team members.
2. Communicate important management information to relevant team members.
3. Supervise and maintain a safe working environment for colleagues and customers, reporting any health & safety concerns to the store management team.
4. Promote and drive brand image through product knowledge, excellent customer service, and adherence to company guidelines.
5. Support the delivery manager to ensure all vehicles are roadworthy and legally compliant.
6. Supervise, plan, and coordinate tasks to ensure timely completion.
7. Experience in supervising a small to medium-sized team in warehouse or transport environments.
8. Experience working in a customer-focused environment.
9. Management CPC qualification is advantageous.

About Booker

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses from over 190 cash and carry branches, distribution centers, and support locations across the UK.

Our Values

We embrace diversity, equity, and inclusion (DE&I), ensuring everyone feels represented and able to be themselves at work. We support flexible working arrangements and are committed to an inclusive, accessible recruitment process. For accessibility support, contact [e-mail].

Additional Information

Candidates must be over 18 for roles involving early or late shifts, warehouse work, or driving. Roles may close early during high application volumes. We offer feedback only to interviewed candidates.

*Booker Group operates separately from Tesco plc, with different benefits.*

Visit www.bookergroupjobs.co.uk for more information.