Delivery Supervisor

www.findapprenticeship.service.gov.uk - Jobboard; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A logistics company in Glasgow is seeking a Night time Transport Supervisor to lead a team in a busy delivery operation. Responsibilities include supervising team members, ensuring compliance with safety regulations, and fostering customer satisfaction. A strong background in team leadership and operational management in a customer-focused environment is essential. This role offers a great opportunity for growth in the logistics sector.

Qualifications

• Experience supervising a small to medium sized team in logistics or transport.
• Proven record in a customer-focused environment.
• Ability to ensure compliance with company policy and procedures.

Responsibilities

• Supervise and lead a team of drivers and pickers.
• Ensure a safe working environment for all colleagues and customers.
• Support the delivery manager in vehicle compliance and operational efficiency.

Skills

Telephone and customer service skills

Team leadership

Health & Safety compliance

Education

Management CPC

Job description

We have an exciting opportunity for a Night time Transport Supervisor to join our team.

You will be accountable for the efficient running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.

Ensure important management information is communicated out to all relevant team members

Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.

Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.

Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant

Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Experience of supervising a small to medium sized team, in either warehouse or transport

Experience of working in a customer focused environment

Management CPC would be advantageous