Delivery Suite Ward Clerk

Integrated Care System; Luton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in Luton is seeking a reliable Ward Clerk to support its busy Maternity Unit. The ideal candidate will have strong computer skills, excellent communication abilities, and be organized. Responsibilities include data entry, assisting with patient admissions, and ensuring information accuracy. Previous experience in a healthcare environment is preferred. This is a unique opportunity to contribute to a team dedicated to excellent patient care.

Qualifications

• Experience of working in an environment dealing with highly confidential data.
• Experience working within a busy team.
• Database experience (CMIS).

Responsibilities

• Entering birth details on the computer system and printing relevant documents.
• Answering telephone calls and taking messages for midwives.
• Admitting, transferring, and discharging patients on the computer system.

Skills

Strong computer skills

Excellent communication

Ability to work independently

Organisational skills

Education

Good standard of general education (including English & Maths at GCSE level)

Experience within this role and working for the NHS

Tools

CMIS

iPM

ICE

Job description

Go back Bedfordshire Hospitals NHS Foundation Trust

Delivery Suite Ward Clerk

The closing date is 14 August 2025

We're looking for a reliable and organised Ward Clerk to support the smooth running of our busy Maternity Unit. You'll need strong computer skills, the ability to work independently and as part of a team, and excellent communication under pressure. Accuracy in data entry and a commitment to high standards are essential.

Main duties of the job

OBJECTIVES AND PURPOSE OF THE POST:

To enter birth details on the computer system and print relevant documents

Send relevant documents to Child Health department.

Support the Maternity Team with checking data on the Newborn and Infant Physical Examination IT system (NIPE SMART). Printing off birth registers and ensuring that completed NIPE checks are reflected on the NIPE SMART system

Ensure bedstate is up to date and correct.

To complete discharge details on the computer system, print the summary and notify the community midwifery team of the discharge.

Answer telephone and take messages to give to midwives.

Meet and greet patients and visitors to the unit.

Admit, transfer and discharge patients on the computer system

To prepare the discharge packs of information for women and feeding packs.

To ensure the details entered in the computer system are accurately recorded.

To arrange follow up appointments for the mother and baby, as requested by the Trained staff.

To complete the obstetric coding screen when mother and baby are discharged.

Prepare notes for Evolve

To ensure adequate stocks of stationery are available to the Teams and order stationery if required.

To maintain an organised and tidy work area

To follow guidelines and procedures in the registration of mothers and the newborn.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Job responsibilities

We are seeking an enthusiastic individual with experience of working within a hospital setting to join our Team on Delivery Suite as a Ward Clerk.

You will be working closely with the Delivery Suite Midwifery Team and other members of the Multi disciplinary Team supporting them to work clinically by undertaking the non-clinical elements that are required to support efficiency of the workplace. We are seeking an individual with good communication skills, a methodical approach to work and a willingness and aptitude to learn our in house IT systems.

You will be responsible for all the clerical support that the Team on delivery suite will require, including filing, updating IT systems as requested by the Team and meeting women and their families when they arrive in the Delivery suite.

This is a very busy and challenging position, which requires a flexible approach. If you enjoy working as part of a team we would be interested in your application.

Person Specification

Qualifications

• Good standard of general education, including English & Maths at GCSE level
• Experience within this role and working for the NHS
• Knowledge and experience of CMIS, iPM and ICE

Experience

• Experience of working in an environment dealing with highly confidential data
• Experience working within a busy team
• Working independently using insight and can carry out instructions
• Able to prioritise forthcoming requirements of data collection
• Previous experience of working within a multi-disciplinary team
• Database experience (CMIS)

Knowledge

• Customer care needs
• Must be able to demonstrate behaviours consistent with the Trust values and behaviours
• Can identify gaps in knowledge, be open and transparent
• Awareness of the need to be open if an incorrect judgement has been made
• Experience of working within a team

Communication Skills

• Excellent communication skills with both colleagues and patients. Excellent telephone skills.
• Confident speaker with an excellent understanding of the role and responsibilities of within a hospital setting
• Ability to deal with members of the public with both face to face contact and through the use of the telephone in a polite respectful manner
• Works on own initiative and within a team and have good organisational skills
• Has the desire to improve and implement change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Bedfordshire Hospitals NHS Foundation Trust