Delivery Specialist

Insurance Claims Systems Product Owner / Product Manager

Permanent

Location: London

MUST HAVE:

• Proven track record in working with a Claims function

Senior PO role; requires extensive and in-depth Global Claims Systems experience - Operating in an AGILE environment. Working for a very prestigious Global Insurance Carrier.

Key Responsibilities:

• Manages Claims products for the organisation
• The main point of contact for the Claims Team for support of and requests for new technical services and products
• Collaborates with Business Agility Product Owners and stakeholders to contribute to the development of the program vision.
• With the team, accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity.
• Owns and maintains the technical product backlog and is accountable for its contents and prioritisation.
• Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning.
• Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all other ceremonies.
• Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Collaborates with technology and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently.
• Reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Ensures compliance with regulatory and other industry constraints on the product.
• Ensures priorities are aligned across squads/teams both within and outside the portfolio.
• Builds the squad/team product roadmap.
• Contributes to strategy inputs from stakeholders.
• Contributes to program level planning.
• Influences stakeholder expectations.
• Leads customer-driven design and usability testing for the squad/team.
• Assists the technical team with testing, user research, UX, etc.
• Supports the Scrum Master.

Skills and Experience:

• Track record in working with a Claims function.