Delivery Plan Lead

South East Water; Snodland; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Stakeholder pension

Holiday entitlement

Flexible annual leave

Volunteer days

Cycle to work

Health cash plan

Life assurance

Wellbeing benefits

Job summary

South East Water is seeking a strategic Reporting Lead to own the end-to-end integrity of Price Control Deliverables and regulatory submissions. You will translate complex regulatory requirements into robust, board-ready reporting and ensure third-party assurance is rigorous.

You will design assurance frameworks, manage cross-functional delivery across utilities, engage regulators, and drive data standards while maintaining accuracy and timeliness for executive leadership.

Qualifications

• Experience designing and overseeing regulatory reporting controls.
• Strong communication for executive and board-level reporting.
• Proven ability to manage cross-functional delivery in a regulated environment.

Responsibilities

• Oversee the reporting assurance framework across regulatory streams.
• Lead regular Delivery Plan performance reporting to Executive and Board.
• Manage third-party assurers and audit schedules.
• Develop and maintain the regulator-facing reporting calendar.
• Lead strategy and sign-off for Delivery Plan reporting.
• Establish data standards and evidence rules for cross-document consistency.
• Engage regulators and industry forums to influence guidelines.

Skills

Regulatory reporting

Data governance

Stakeholder engagement

Project management

Leadership & influence

Tools

Regulatory reporting software

Data analytics tools

Excel

Job description

Summary: Are you a strategic driver who thrives on turning complex regulatory frameworks into seamless operational delivery? Do you have the executive presence to guide Board-level reporting and the detail-oriented rigor to master Ofwat’s requirements? In this critical position, you will own the end-to-end integrity of our Price Control Deliverables (PCDs) and regulatory reporting framework. You’ll sit at the intersection of strategy and compliance, transforming data into trusted insights for executive leadership while ensuring our submissions meet the highest standards of accuracy through robust third-party assurance.

Main responsibilities:

Assurance framework oversight: Design, implement, and oversee the reporting assurance framework for the Delivery Plan. Establish a process to implement robust internal controls and audit trails across all regulatory reporting streams.

Internal reporting: Lead regular reporting of Delivery Plan performance to the Executive and Board.

Third party assurance: Own the relationship with third-party assurers on PCDs. Lead on defining scope, managing audit schedules and presenting findings to internal audiences.

Reporting calendar: Support the development, implementations, and maintenance of the regulatory reporting framework and master calendar governing all regulator-facing submissions.

Regulatory returns: Lead the strategy, compilation, challenge, and executive sign-off for Delivery Plan reporting. Support other regulatory returns as required.

Data standards: Support the establishment and enforcement of strict reporting standards (templates, style guidelines, audit trails, and evidence rules) to ensure cross-document narrative and data consistency across all publications.

Regulatory policy: Proactively engage with regulators and industry forums to review, influence, and streamline emerging reporting guidelines for PCDs.

You’ll need:

Skills / Qualifications / Experience

Communication & narrative: Excellent written and verbal communication skills, with the ability to present complex technical and regulatory performance data clearly to Executive leadership, Board members, and non-specialist stakeholders.

Data Standards & accuracy: Meticulous attention to detail and robust numerical capability, with a focus on enforcing data standards, clear evidence rules, and establishing a "single source of truth".

Reporting framework & project management: Strong organisational and project management skills to build and maintain regulatory calendars across multi-departmental submission cycles.

Leadership & influence: Proven ability to influence and challenge internal operational data owners, collaborate with senior executives, and direct external technical assurers.

Proactive continuous improvement: A solution-oriented mindset focused on improving reporting processes and quality controls.

Professional experience in a regulated industry (preferably in utilities or water sectors) is a significant advantage.

Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.

Grow a career with a meaningful purpose.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

Compensation package: Up to £55,000 p.a. dependent on experience.

Be you, belong and valued.

We supply top-quality drinking water to 2.3 million customers in the southeast of England. Through a network of 9,000 miles of pipe, we deliver 544 million litres of water every day. It's the skill and expertise of our employees that ensures our water meets the highest standards. We make sure we can meet the needs of our customers both now and in the future. Grow a career with a meaningful purpose.

• Come to work to be safe, valued, and trusted.
• We’ll encourage you to create and pursue new opportunities for personal growth.
• A place to be the real you, build deeper connections and enjoy a sense of belonging.
• Be invested in helping us to create a sustainable water supply for now, and in the future.