Delivery Partnership Coordinator

Touchstone; Leeds; On-site; Confidential; Full time

Job summary

Join Touchstone, a leading mental health charity, as a key manager overseeing the Being You Leeds partnership service. This vibrant role involves managing community relationships, ensuring service delivery meets a range of needs, and leading a passionate team. You'll enjoy a flexible working environment and comprehensive benefits, promoting diversity and inclusion.

Benefits

28 days annual leave + bank holidays

Flexible working opportunities

Personal wellbeing budget

Health and wellbeing activities

Inclusive maternity and parental policies

Learning and personal development opportunities

Qualifications

• Excellent written and verbal communication skills required.
• High level of ICT skills, specifically in Microsoft Office.
• Proven organisational skills to meet deadlines and manage complex situations.

Responsibilities

• Provide oversight and management of the Being You Leeds partnership service.
• Coordinate day-to-day delivery to meet contractual obligations.
• Work with diverse communities to ensure their needs are met.

Skills

Communication

Organisation

ICT

Case Management

Tools

Microsoft Office

Job description

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

Tasks

The successful candidate will provide essential oversight and management of our Being You Leeds partnership service, working closely with partner organisations, community workers and volunteers, within the delivery partnership of six providers and with our two training providers.

This successful and vibrant partnership is currently in its 3rd year of delivery and we are looking for a motivated, passionate, highly organised and dynamic individual to join our team and lead the day to day provision of the service and develop our partnership successfully into the future. Providing oversight to our partnership, coordinating the day to day delivery of the service to ensure we meet our contractual obligations and importantly the needs of the diverse communities of Leeds who we work with and for.

Requirements

• Excellent communication skills, verbal and written
• High level of ICT skills, e.g. Microsoft Office (Word, Excel, Outlook, Publisher, PowerPoint).
• Excellent organisational skills to plan, prioritse and meet deadlines.
• Effectively work under pressure, work on own initiative without direct supervision.
• Effective case management and record keeping skills
• Confidence to manage complex situations and ensure quick resolution.

Benefits

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Personal wellbeing budget. Access to counselling and 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities
• A strong understanding of the current issues within health and social care with a particular knowledge around deprivation and marginalised communities. .
• Knowledge of change management strategies.
• Knowledge of performance management
• Budget Management

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.