Delivery Manager – Safer Futures

Stop the Traffik; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

STOP THE TRAFFIK is seeking a lead for the Safer Futures programme to take overall responsibility for multi-year delivery and integration of strategy into delivery plans. You will manage priorities, risks, resources and relationships, ensuring coherence across strands and strong stakeholder engagement.

You will report to the Head of Prevention and collaborate with Intelligence, Data and Tech, Communications and external partners such as OASIS Trust.

Qualifications

• Strong programme or project management experience, including planning, delivery, budgets, risks, milestones and competing priorities.
• Experience coordinating complex work across multiple teams, organisations or partners.
• Experience supporting or delivering communications, campaigns or public engagement activity, with an understanding of how to reach and engage different audiences.
• Strong organisational, analytical and problem-solving skills, with the ability to make decisions and adapt plans when circumstances change.
• Experience working collaboratively across an organisation and influencing people without formal authority.
• Strong written and verbal communication skills, including producing reports, briefings and presentations.
• Experience using evidence, data, research or intelligence to inform decisions, shape activity and improve delivery.
• Experience managing or supporting colleagues, including staff, volunteers or interns.
• An understanding of safeguarding and working responsibly with children or other potentially vulnerable groups.

Responsibilities

• Lead the day-to-day delivery of Safer Futures, ensuring activity remains on track, aligned to outcomes and responsive to learning throughout delivery.
• Translate objectives into clear plans, priorities, milestones and deliverables.
• Coordinate activity across the different strands and ensure work remains aligned.
• Identify and resolve delivery issues, making recommendations on priorities, sequencing and resources.
• Lead governance, reporting and decision-making processes.
• Maintain the project plan, tracking milestones, resources, expenditure and commitments.
• Identify and manage risks and issues, escalating where appropriate.
• Manage changes to plans, timelines and scope.
• Work with Communications colleagues and partners to plan and deliver targeted public engagement and campaign activity that reaches the intended audiences.
• Use audience insight, evidence and campaign performance to understand what is working and inform delivery.
• Support the development of audience-focused messaging and approaches across relevant channels, including digital and social media.
• Apply campaign learning and performance data to improve future activity and wider programme delivery.
• Support engagement and visibility across STOP THE TRAFFIK and OASIS schools network.
• Work with Intelligence, Data and Tech colleagues to bring together relevant intelligence and evidence.
• Lead on Monitoring, Evaluation and Learning and work with colleagues responsible for monitoring, evaluation and learning to track progress and identify what is working.
• Use data, research, feedback and evaluation findings to adapt delivery and inform future work.
• Build effective relationships with schools, government and statutory services, NGOs, community organisations, researchers and other partners.
• Coordinate partner contributions and ensure relevant expertise is brought into delivery.
• Represent STOP THE TRAFFIK with external partners and contribute to funder relationships and reporting.

Skills

Programme management

Stakeholder management

Communications

Data & evidence

Safeguarding

Team leadership

Job description

Equal opportunities

As a small charity working to disrupt the global business of human trafficking, gathering intelligence, and delivering campaigns and projects around the world, we recognise that our team is strengthened by the knowledge, experience and insights that people from a wide range of backgrounds bring. As a minimum, we expect all applicants to show a demonstratable commitment to equality and diversity.

Summary of the role

STOP THE TRAFFIK is a global organisation working to prevent human trafficking and exploitation. We bring together data, intelligence, technology and partnerships to build a deeper understanding of how exploitation operates, where risks are emerging and who is most at risk. This knowledge informs our prevention campaigns and programmes, which use targeted, evidence-led approaches to reach people with relevant information and support before exploitation occurs.

Safer Futures is one of the major pieces of work within STOP THE TRAFFIK’s prevention programme, focused on preventing child exploitation. It brings together a number of connected areas of prevention activity, including regional campaigns, national awareness activity and a youth-centred reporting channel.

Like our wider prevention projects, the work is informed by data, intelligence and evidence about the risks facing communities and the audiences we are seeking to reach. In this context, the It combines targeted communications, partnerships, technology, safeguarding and learning to develop and deliver practical prevention activity.

The work will involve collaboration across STOP THE TRAFFIK, our wider UK network and external partners, with learning and intelligence generated through delivery helping to strengthen the programme over time.

About the role

We are looking for someone with experience in multi-year project or programme delivery to take overall responsibility of Safer Futures. This is a hands-on role. The post holder will turn the programme strategy into an integrated delivery plan, manage priorities, risks, resources and relationships, and make sure the different strands of work remain connected and focused on the intended outcomes.

You will report directly to the Head of Prevention and work closely with colleagues across STOP THE TRAFFIK, i.e. Intelligence, Data and Tech, Communications as well as our partners in OASIS Trust and externally across the UK. The post may involve line management of a FT member of staff, but you will also provide direction or supervision to volunteers, and others contributing to the work.

Please include additional skills in your CV, such as languages or products, e.g. Canva, MS Suite, WordPress, etc.

Key responsibilities

Leadership & Project Delivery

• Lead the day-to-day delivery of Safer Futures, ensuring activity remains on track, aligned to outcomes and responsive to learning throughout delivery.
• Translate objectives into clear plans, priorities, milestones and deliverables.
• Coordinate activity across the different strands and ensure work remains aligned.
• Identify and resolve delivery issues, making recommendations on priorities, sequencing and resources.
• Lead governance, reporting and decision-making processes.

Planning, Risk & Resources

• Maintain the project plan, tracking milestones, resources, expenditure and commitments.
• Identify and manage risks and issues, escalating where appropriate.
• Manage changes to plans, timelines and scope.

Communications, Campaigns & Public Engagement

• Work with Communications colleagues and partners to plan and deliver targeted public engagement and campaign activity that reaches the intended audiences.
• Use audience insight, evidence and campaign performance to understand what is working and inform delivery.
• Support the development of audience-focused messaging and approaches across relevant channels, including digital and social media.
• Apply campaign learning and performance data to improve future activity and wider programme delivery.
• Support engagement and visibility across the STOP THE TRAFFIK and OASIS schools network.

Intelligence, Evidence & MEL

• Work with Intelligence, Data and Tech colleagues to bring together relevant intelligence and evidence.
• Lead on Monitoring, Evaluation and Learning and work with colleagues responsible for monitoring, evaluation and learning to track progress and identify what is working.
• Use data, research, feedback and evaluation findings to adapt delivery and inform future work.

Partnerships & Stakeholders

• Build effective relationships with schools, government and statutory services, NGOs, community organisations, researchers and other partners.
• Coordinate partner contributions and ensure relevant expertise is brought into delivery.
• Represent STOP THE TRAFFIK with external partners and contribute to funder relationships and reporting.

Person specification

We are looking for someone with a minimum of 5 years relevant professional experience, including experience delivering multi-year projects or programmes, project design and strategy, especially in fast-paced environments. STOP THE TRAFFIK is an intelligence and technology-led organisation, so familiarity with these is sought after. However, we are deliberately open to candidates that have different professional and sector backgrounds, and welcome career switchers and people who bring transferable experience from adjacent fields. We do not expect you to have experience with all of the following, but success candidates will show competency and relevant experience in one or more of the following:

Competencies:

• Strong programme or project management experience, including planning, delivery, budgets, risks, milestones and competing priorities.
• Experience coordinating complex work across multiple teams, organisations or partners.
• Experience supporting or delivering communications, campaigns or public engagement activity, with an understanding of how to reach and engage different audiences.
• Strong organisational, analytical and problem-solving skills, with the ability to make decisions and adapt plans when circumstances change.
• Experience working collaboratively across an organisation and influencing people without formal authority.
• Strong written and verbal communication skills, including producing reports, briefings and presentations.
• Experience using evidence, data, research or intelligence to inform decisions, shape activity and improve delivery.
• Experience managing or supporting colleagues, including staff, volunteers or interns.
• An understanding of safeguarding and working responsibly with children or other potentially vulnerable groups.

Relevant professional or subject‑matter experience

Relevant experience could come from one or more of the following areas. This is not an exhaustive list, and candidates do not need to have worked specifically in human trafficking or exploitation.

• Human rights, human trafficking and modern slavery
• Online harms, digital safety or technology-enabled programmes
• Child protection, safeguarding, youth services or child exploitation
• Strategic communications, PR or public awareness
• Behavioural science, psychology or behaviour change
• Research, intelligence, analysis or audience insight
• Criminal justice, serious and organised crime or community safety
• Violence prevention
• Public policy or government programme delivery
• International development or humanitarian programmes
• Social impact or community development
• Online and social media marketing, advertising.
• Other relevant frontline experience.

Personal qualities

We do not require any additional qualifications, rather, candidates must demonstrate previous experience in an environment with transferrable skills to this position. If you do not meet 100% of the above, please consider applying regardless. We are happy to upskill where possible or look at alternate roles in the company. But, the following qualities are important to us:

• Strong demonstration of STTG values: trusted, innovative, driven, disruptive, and imaginative
• Ability to multitask to a high level, while meeting deadlines and managing time effectively
• Highly resourceful, self-starter, open to innovation with strong attention to detail
• Growth mindset, open to giving and receiving feedback
• Ability to work effectively independently and in a team, with excellent communication skills

Safeguarding

STOP THE TRAFFIK Group is committed to safeguarding and promoting the welfare of vulnerable children and adults. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.