Delivery Manager / QA

Blackbullion Limited; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Learning & Development budget

25 days holiday + birthday off

Equipment provided

Cycle to Work Scheme

Job summary

Blackbullion Limited is seeking a hybrid Delivery Manager / QA to own roadmap delivery, ensure quality and reliability across the web platform and mobile app, and unblock developers. You’ll report to the Director of Product & UX and collaborate with engineers and designers in a small, remote team across the UK.

You’ll lead delivery processes, coordinate releases, and maintain product documentation while advocating efficient workflows and clear communication.

Qualifications

• Highly organized and proactive, comfortable owning a process.
• Experience working with Product and Engineering teams.
• Hands-on testing of digital products.
• Clear communicator across technical and non-technical stakeholders.
• Curious and proactive about how AI can improve workflows.

Responsibilities

• Own delivery of the roadmap: track progress, dependencies, blockers and risks.
• Run sprint processes: planning, refinement, retrospectives.
• Maintain backlogs in Shortcut and ensure ready-to-pick work.
• Oversee marketing website updates from requirements to release.
• Ensure proper tracking to measure feature impact and communicate changes.

Skills

Delivery management

Quality assurance

Product operations

Project coordination

Tools

Shortcut

Jira

Linear

Job description

Blackbullion helps students make better money decisions, from preparing for university through to life after it. Our products include a financial wellbeing score, a learning platform, an open banking budgeting mobile app, a funding hub, and tools universities use to spot struggling students early and distribute hardship funding. We work with universities, colleges and other organisations, across the UK and beyond, and we're a small, remote team based across the UK where everyone has a real impact on what ships.

About Blackbullion

Blackbullion helps students make better money decisions, from preparing for university through to life after it. Our products include a financial wellbeing score, a learning platform, an open banking budgeting mobile app, a funding hub, and tools universities use to spot struggling students early and distribute hardship funding. We work with universities, colleges and other organisations, across the UK and beyond, and we're a small, remote team based across the UK where everyone has a real impact on what ships.

About the role

We're looking for a hybrid Delivery Manager / QA to own getting our roadmap delivered. You’ll take the product roadmap and make sure it ships, is well tested and reliable, working with the team and ensuring the wider business knows what’s coming. You’ll own quality assurance across our web platform and mobile app, and delivery: keeping work moving and unblocking developers.

You’ll report to Annie, our Director of Product & UX, and sit within our product team, working day-to-day with our engineers and designers. We're a small team working across five product areas, so you'll move between products rather than owning one.

This is a great role for someone who is organised, self-motivated, proactive and enjoys being at the centre of a product team making things happen.

What you’ll do

Delivery management

• Own delivery of the roadmap, tracking progress, dependencies and blockers, and raising risks early.
• Run our sprint process, including planning, refinement and retrospectives.
• Keep the backlog and workflow in Shortcut organised, with upcoming work ready to be picked up.
• Own delivery of marketing website updates, from Marketing's requirements and designs through to release.
• Make sure new features have the right tracking in place so we can measure their impact.
• Coordinate releases and communicate product changes clearly across the business.
• Keep internal product documentation up to date, and help us improve how we work without adding unnecessary processes.

Quality assurance & bug triage

• Test new features and improvements across our web platform and mobile app before release.
• Carry out functional, exploratory and regression testing, so new work doesn't break existing functionality.
• Identify and report bugs clearly in Shortcut, with the context and reproduction steps developers need.
• Triage bugs raised by Customer Support, reproducing and documenting them before they reach developers.
• Work with developers and UX to resolve issues found in testing.
• Communicate testing results and sign off work before it ships.

What we’re looking for

You might currently work in delivery, QA, product operations or project coordination. We’re less concerned about your exact job title than your ability to take ownership and get things done.

You’ll be:

• Highly organized, proactive and comfortable owning a process.
• Experienced working with Product and Engineering teams.
• Comfortable using tools such as Shortcut, Jira, Linear or similar.
• Experienced with hands‑on testing of digital products.
• Good at investigating problems and spotting edge cases.
• A clear communicator who’s comfortable working with both technical and non-technical people.
• Curious and proactive about where AI can be used to improve how we work.

Experience with mobile apps, release management or bug triage would be ideal.

What success looks like

The roadmap is delivered as planned, and the team is told early when it won't be. The sprint process runs smoothly, work moves through development predictably, blockers are surfaced early, bugs are properly triaged, releases are well tested, and the wider business knows what's changing and when.

Location

We are a remote-first company, with 4 in-person days per year. These will be London based. The location of smaller meetings and events may vary.

Salary and perks

Salary: £35,000

Learning & Development

We have a training budget set aside for every member of staff and we will do our best to contribute to anything you want to learn – whether through courses, books or more formal learning.

Time Off

25 days of holiday, plus bank holidays, and your birthday off - we strongly believe in recharging regularly. We also close the office over the Christmas and New Year break so everyone can switch off, in addition to your 25 days of leave.

Equipment

We want to make sure everyone is set up to work effectively and comfortably - so you’ll get to choose your own kit.

Tech & Cycle to Work Scheme

Save up to 40% on a new bike and/or equipment.