Delivery Manager (Public Sector)

Kainos Group plc; Birmingham; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Delivery Manager to oversee software delivery for public sector clients in Birmingham. This role involves ensuring governance, managing project risks, and fostering team development within an agile framework. Candidates should have a minimum of two years' experience in software delivery, strong commercial awareness, and a proven track record in managing client relationships. Join a diverse and inclusive environment focused on making an impact through innovative digital solutions.

Qualifications

• Minimum of 2 years managing software delivery projects for external customers.
• Experience in UK public sector (central government).
• Evidence of developing strong client-supplier relationships.

Responsibilities

• Ensure project governance and quality standards throughout the project lifecycle.
• Motivate teams and develop a positive culture for performance.
• Support future business growth through client engagement and account management.

Skills

Governance

Agile Methodology

Team Leadership

Client Relationship Management

Commercial Awareness

Interpersonal Skills

Flexibility

Job description

Delivery Manager (Public Sector) page is loaded

Delivery Manager (Public Sector)

Apply locations Birmingham Belfast time type Full time posted on Posted 6 Days Ago job requisition id JR_15738

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

As a Delivery Manager at Kainos, you will be responsible for ensuring that Kainos’innovativedigital services and platformsmeetthe user need and the outcomes agreed between Kainos and the client, whilst ensuring our delivery follows good governance and quality standards.You will empower and support Kainos teams to perform well, learn and growin a manner that is consistent with Kainos company values.You will leverage successful deliveryand strong client relationships to explore opportunities to win follow-on business with existing customers.Experience in bespoke software delivery,operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have).

The successful candidate will exhibit the following:

Governance

• Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle.
• Effectively manage project risks and issues, escalatingwhereappropriate.
• Comply, and ensure team members comply, with allconfidentiality and non-disclosure policies and agreements and ensure the security of information,at all times.

Delivery

• Understandcritical success factors for the project(beyondthe traditional measures:on time, on budget and to agreed scope) and ensureeach work stream hasa plan in place toachieve thesuccess factors.
• Be responsible for achieving or exceeding profitabilitytargetsplus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, debt etc.).
• Exploit opportunitiesfor adding value to the client, ensuring that expectations are proactivelymanagedand issues are addressed promptly and appropriately.

Team

• Motivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.
• Put people first & develop others – You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance
• Ensure all team members have cleargoals, receive regular feedbackand have timely and constructiveappraisals.
• Ensure team members have learning and development objectives to acquireand maintainthe skills necessary for the project.
• Have responsibility forstaffingteamsand on-boarding of new team members.
• Buildand maintainconstructiveand collaborativerelationships with the client, other suppliers and third-party stakeholders.

Business Development & Account Management

• Support future growth by working closely with Sales, Account Leads & Account Managementteams,assistingwhere requiredwiththe sales/procurement cycleto best positionKainostowinprofitablenew business.
• Promote successes Kainos-wide,toour customers andto the market,through case studies, award submissions, blogs, tweets etc.
• Understandthe contracts and commercial terms applying toour projectsand ensure that Kainos is not compromised by non-compliance.
• Professional Developmentand Growth
• Contribute to continuous improvement initiatives within the Management Capability.
• Understandcurrent thinking fromthe Technology, Experience Design and Consulting capabilitiesand drive alignment accordingly.
• Encourage innovation in technology and process both within the project and outside the project.
• Proactivelyassistwithrecruitmentactivitiestoenable stableorganisational growth.

Minimum requirements

• Minimum of 2 years demonstrable success managing software delivery projects using agile methodology for external customers.
• UK public sector experience (central government).
• Substantial experience in managing and leading project teams including line management responsibility.
• Evidence of developing and managing sound client-supplierrelationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government).
• Strong commercial awareness and sound understanding of project dynamics.
• Excellent interpersonal skills.
• Highly flexible (including a willingness to work away from home base).

Desirable

• Experienceofuserresearch, analyticsand design disciplinesand their contribution tothe effective delivery of digitalservices and platforms.
• Evidence of securing significant follow-on business with an existing client.
• Holds acurrent andrecognised Project or Programme Management certification.
• Experience of project delivery aimed at digital transformation.Evidence of innovating or leading initiatives to improve managementand leadershippractices within ateam or anorganisation.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

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At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.

Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.

Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That’s why we’ve been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.