Delivery Manager, Intellectual Property

TN United Kingdom; Manchester; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Delivery Manager in Manchester, focusing on intellectual property and alternative legal services. This role offers the opportunity to lead a high-performing team while ensuring best-in-class service delivery. You will manage relationships across practice groups, influence stakeholders, and develop innovative delivery models. With flexible working options and tailored career development, this position is perfect for those looking to make a significant impact in the legal sector.

Benefits

Flexible working options

25 days annual leave

Contributory pension

Death in service cover

Interest-free loans for season tickets

Qualifications

• Experience in managing high-performing legal teams.
• Proven track record in alternative legal services.

Responsibilities

• Manage a team of paralegals delivering legal services.
• Support service delivery management and resource planning.

Skills

Intellectual Property

Team Management

Stakeholder Engagement

Service Delivery Management

Performance Metrics

Job description

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Delivery Manager, Intellectual Property, Manchester

Client:

Pinsent Masons

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Reference:

3346c702f097

Job Views:

12

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

Role Overview

Vario is a market-leading alternative legal services provider within the law firm Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which includes Flexible Services, Consulting and Technology, Legal Project Management, and Managed Legal Services (MLS). This role is within our MLS team.

As the Vario team grows, we are recruiting a Delivery Manager to support our MLS Delivery teams in providing a world-class legal service to our practice groups and external clients. The role will focus on engagement strategies, pastoral care, and development of our legal delivery teams. The successful candidate will:

• Manage a team of paralegals focused on delivering work to lawyers and external clients, including supervision, training, development, and management of direct reports.
• Supervise the delivery of legal services to end users.
• Support service delivery management on engagements, including resource planning, quality assurance, output/efficiency reviews, and progress reporting.
• Develop delivery models to ensure best-in-class service.
• Build effective working relationships across relevant practice groups and sectors.
• Work with Resource Management to allocate work effectively and monitor capacity and workload levels.

Our standard working hours are 9:30 am to 5:30 pm, with flexibility considered.

Candidate Overview

We seek candidates with the following skills and experience:

• Experience working on intellectual property-related matters.
• Experience in alternative legal services.
• Proven ability to manage a high-performing team of legal professionals.
• Experience delivering legal services in a high-volume, multi-location environment.
• Ability to influence stakeholders in a large commercial law firm to promote alternative service delivery models.
• Experience working with performance metrics to ensure excellent service delivery.

What can we offer you?

• Tailored career development and support within our award-winning team.
• Flexible working options, including remote work.
• Carers’ leave (up to five paid days).
• 25 days’ annual leave, with options to purchase or roll over 5 days.
• Contributory pension up to 5%.
• Death in service cover (4x base salary).
• Eligibility for interest-free loans for season tickets, gym memberships, or rental deposits.