Delivery Manager, Intellectual Property

Pinsent Masons; Glasgow; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Pinsent Masons is seeking a Delivery Manager for its Vario team, focusing on Managed Legal Services. This role involves managing paralegals, supervising service delivery, and developing strategies for high-quality legal service provision. The ideal candidate will have experience in intellectual property and managing legal teams in a high-volume environment. Flexible working options are available alongside a comprehensive benefits package.

Benefits

Tailored career development

Flexible working options

25 days annual leave

Contributory pension up to 5%

Death in service cover (4x base salary)

Interest-free loans for season tickets and rentals

Qualifications

• Experience in intellectual property matters.
• Proven ability to manage a high-performing team of legal professionals.
• Experience delivering legal services in a high-volume, multi-location environment.

Responsibilities

• Line manage a team of paralegals focused on delivering work.
• Supervise the delivery of legal services to end-users.
• Develop effective working relationships across relevant practice groups.

Skills

Team Management

Stakeholder Influence

Performance Metrics

Job description

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Delivery Manager, Intellectual Property, Glasgow

Client:

Pinsent Masons

Location:

Glasgow, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

5010a0d66e3c

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Role Overview

Vario is a market-leading alternative legal services provider within the law firm Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons that includes Flexible Services, Consulting and Technology, Legal Project Management, and Managed Legal Services (MLS). This role is within our MLS team.

As the Vario team grows, we are recruiting a Delivery Manager to support our MLS Delivery teams in providing a world-class legal service to our practice groups and external clients. The role involves engagement strategies, pastoral care, and development of our legal delivery teams. The successful candidate will:

• Line manage a team of paralegals focused on delivering work to lawyers and external clients, including supervision, training, development, and management of direct reports.
• Supervise the delivery of legal services to end-users.
• Support service delivery management on engagements as required, including resource planning, quality assurance, output/efficiency reviews, and progress reporting.
• Continuously develop delivery models to ensure best-in-class service.
• Develop effective working relationships across relevant practice groups and sectors.
• Work with Resource Management to allocate work effectively and monitor/manage capacity and workload levels.

Our standard working hours are 9:30 am - 5:30 pm, with flexibility considered.

Candidate Overview

We seek candidates with:

• Experience in intellectual property matters.
• Experience in alternative legal services.
• Proven ability to manage a high-performing team of legal professionals.
• Experience delivering legal services in a high-volume, multi-location environment.
• Ability to influence stakeholders in a large commercial law firm to promote alternative service delivery models.
• Experience working with performance metrics to ensure top-tier service delivery.

What We Offer

• Tailored career development and support within our award-winning team.
• Flexible working options, including remote work.
• Carers’ leave (up to five paid days).
• 25 days of annual leave, with options to purchase or rollover 5 days.
• Contributory pension up to 5%.
• Death in service cover (4x base salary).
• Eligibility for interest-free loans for season tickets, gym memberships, and rental deposits.