Delivery Manager - Caerphilly

NEXT; Caerphilly; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Staff discounts

Sharesave Scheme

Health & wellbeing services

Life assurance

Staff Shop discounts

VIP sale access

Discounts with partner brands

Job summary

NEXT is seeking a Delivery Manager to lead a high‑performing team across stockroom operations and stock processing in our retail environment. You will work in a fast‑paced store setting, coaching colleagues to deliver outstanding customer service and efficient stock handling.

You will drive improvements, support the store management team, and foster a collaborative atmosphere focused on achieving targets and delivering a great shopping experience.

Qualifications

• Experience leading a high‑performing team in a retail or service environment.
• Strong communication skills at all levels and ability to coach and motivate others.
• Proven ability to drive stockroom operations, stock processing and customer-facing service.

Responsibilities

• Lead and inspire a team to prioritise stock processing and stockroom organisation.
• Work hands‑on to support sales floors and store management when needed.
• Continuously improve stockroom processes and ensure stock presentation is ready for customers.
• Drive performance against targets and create a positive, high‑performing culture.
• Ensure flexibility to adapt in a fast-paced retail environment.

Skills

People leadership

Coaching

Team motivation

Communication

Job description

SHIFTS YOU ARE APPLYING FOR; 16.50hrs p/w; Sun 14:00 - 20:00; Mon 12:00 - 18:00; Wed 14:00 - 20:00

To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding stock processing, stockroom organisation and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role:

To be a successful Delivery Manager you will:

• Manage a team to deliver outstanding stock processing and stockroom organisation in an environment which is commercial, operationally efficient, safe and where performance targets are achieved
• Demonstrate a hands‑on approach for all operational activities by working alongside the team, supporting the sales floors and store management team when needed
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Ensure smooth running of the stockroom processes by continuously improving, identifying and solving problems - driving the highest stockroom and stock processing standards
• Always strive to ensure our beautifully presented stock is available to our customers as soon as possible

We'll offer amazing benefits (see list further below)

About You:

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload
• Experience in working to productivity related performance targets is desirable but not essential

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

What's Next

In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).