Delivery Manager - Assurance

Liverpool University Hospitals NHS Foundation Trust; Chester; Vor Ort; GBP 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Flexible/Hybrid Working

Development and protected learning時間

Zusammenfassung

Liverpool University Hospitals NHS Foundation Trust is seeking a Delivery Manager - Assurance to support Regional Assurance Teams across Cheshire, Wirral, Staffordshire and Shropshire. Based in Chester, you will manage assurance projects, direct staff, and engage with clients at senior levels to ensure quality and timeliness.

The role requires CCAB/MIIA qualified professionals with strong audit and governance expertise, and the ability to operate across the NHS public sector landscape.

Qualifikationen

• CCAB/MIIA or equivalent professional qualification required.
• Experience in audit (external or internal) including attendance at Audit Committee.
• Experience in managing and supervising staff.
• Desirable NHS/public sector experience or understanding of NHS systems.

Aufgaben

• Draft Audit Committee papers and conduct internal quality assessments.
• Direct and supervise staff to deliver Assurance projects on time, to budget and to quality standards.
• Manage a portfolio of Assurance projects including highly complex, technical, and confidential work.
• Respond to client instructions or queries covering a broad range of issues, including training staff.

Kenntnisse

Excellent oral and written

Analytical skills

Staff supervision & mentoring

Negotiation & persuasion

Numeracy & computer literacy

Ability to handle complex confidential

Ausbildung

CCAB/MIIA qualified or equivalent

Jobbeschreibung

Liverpool University Hospitals NHS Foundation Trust

Delivery Manager - Assurance

The closing date is 20 November 2026

We are looking for enthusiastic audit professional (CCAB/CMIIA/CIA qualified) to join our successful teams to work across our Cheshire, Wirral, Staffordshire and Shropshire Regional Assurance Teams.

Whilst the role is predominantly regional based, you may be required to work across the wider MIAA footprint as part of the role.

Base Location : - Chester

The Successful Applicant

We want driven people who think creatively about their work, embrace challenges and can resolve complex problems.

The key purpose of this role is:

To support the Senior Audit Managers/Regional Assurance Directors in relation to client management.

To direct and supervise staff to deliver Assurance projects and workstreams on time, to budget and to quality standards.

To operationally manage a portfolio of Assurance and Advisory projects including highly complex, technical, and confidential pieces of work.

To respond to client instructions or queries covering a broad range of issues of including highly complex, technical, and confidential matters.

To respond to staff requests for instruction, guidance, and training. Responses may be routine to highly technical and sensitive in nature.

Main duties of the job

To support the Engagement Managers/Regional Assurance Directors in relation to client management. This will include, but is not limited to, drafting Audit Committee papers and conducting internal quality assessments.

To direct and supervise staff to deliver Assurance projects and workstreams on time, to budget and to quality standards.

To operationally manage a portfolio of Assurance projects including highly complex, technical, and confidential pieces of work.

To support the Assurance Director through the 3 Regional Delivery teams to deliver and report on Assurance Assignments.

To respond to client instructions or queries covering a broad range of issues including highly complex, technical, and confidential matters.

To respond to staff requests for instruction, guidance, and training. Responses may be routine to highly technical and sensitive in nature.

Client management responsibility for a small portfolio of clients.

See JD/PS for further information

About us

MIAA is an NHS Shared service, hosted by Liverpool University Hospitals NHS Foundation Trust.MIAA is the predominant provider of assurance and solutions services to over 60+ NHS and wider public/ third sector clients, including Police and Fire and Local Government.

MIAA offer clients a number of services in addition to internal audit including Solutions, Anti-Fraud, Digital Risk Assurance, Clinical Coding, Healthcare Quality and Improvement and Information Governance. Whilst we are proud of the range of services we provide, what is more important to us is why we do it.As a public sector not for profit organisation, we are focused on enabling our clients to deliver the best possible public service outcomes.

We are focused on supporting the development of healthy, happy and thriving communities by employing local people, supporting local SMEs, and growing the local economy through this work. We pride ourselves in promoting equality and valuing diversity.

All our teams benefit from:

• Flexible/Hybrid Working
• Development and protected learning time

Our values

• Trust
• Respect & Compassion

Job responsibilities

Key Responsibilities

Communication and the establishment of personal credibility at Board level with the clients are central to the job. This is built upon the provision and receipt of routine, highly complex, contentious, and sensitive information of a confidential nature. This will require the use of key skills of negotiation and persuasion, tact, a deep appreciation and understanding of complex and changing client risks, NHS/public sector systems and existing guidance. These skills and requirements will be expected to be constantly developed and enhanced to meet changing environments and requirements. Discussions with senior and non-finance staff forms a substantial element of the job often concerning contentious and complicated financial, control and governance issues at a corporate level.

Communication will involve negotiating with external agencies. The job involves significant involvement in persuading and negotiating the reasoning behind recommendations with senior staff, up to and including Board level, across a range of disciplines in order to arrive at an agreed position. Communication of findings and advice will be personally and principally delivered through attendance at Director level meetings, committees, or groups of clients through high level presentations and potentially to large groups of staff.

Work is managed rather than supervised, with the jobholder working within procedures, broad guidelines as defined by the Quality System and Corporate policies but having substantial freedom to act with autonomy and to interpret policies, standards, and legislation.

The nature of the work necessitates a thorough and concentrated focus on processes to deliver consistent and robust opinions whilst balancing competing priorities. The work pattern is often unpredictable but there is routinely a need to actively participate and lead senior level discussions and workshops requiring high levels of sustained concentration. Meeting competing deadlines is a routine element of the job.

There is extensive scope for decision making in respect of planning and organising the personal and teamwork schedule, managing priorities, forming judgments on the adequacy and effectiveness of systems, and producing recommendations to deliver improvements. These decisions will be based upon detailed analysis and evaluation of complex systems issues and options across a range of systems. Such analysis will incorporate an assessment of potentially conflicting and multi-layered information e.g., option appraisals, serious disciplinary cases.

For further information, please refer to the attached job description and person specification

Person Specification

Knowledge

• Demonstrate basic understanding of NHS and wider public sector structures, policies, functions and systems together with the aptitude to build on that knowledge
• Understanding of corporate governance, risk management and assurance principles and practice
• Demonstrate a full and mature understanding of audit and financial principles and practice together with the aptitude to build on that knowledge

Skills

• Excellent oral and written communication skills to enable complicated audit and financial issues to be explained to NHS/client staff, often at a senior level.
• Excellent analytical skills and the ability to collate complex data from various sources
• Strong supervision, staff management, coaching and mentoring skills
• Ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile to audit findings
• Good level of numeracy, keyboard skills and computer literacy
• Ability to make judgements and recommendations in the context of complex systems and risk and materiality of findings

Qualifications

• Professional accountancy qualification (CCAB) or MIIA qualified or equivalent

Experience

• Demonstrable PQE skills knowledge, experience and expertise which could be in audit (either internal or external). Can be external audit with a large accountancy practice that has included experience of auditing large organisations and management or supervisory role of junior staff. Alternatively, internal audit experience in private or public sector. Must include attendance at Audit Committee and executive director exposure.
• Must have experience of working in audit and demonstrable understanding of audit role and techniques.
• Must have experience of managing and supervising staff.
• Experience of working in NHS or other public sector organisation resulting in a good understanding of systems and processes is desirable for the post. Alternative experience in an equivalent organisation may be acceptable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liverpool University Hospitals NHS Foundation Trust

Address

Countess of Chester Hospital

Countess of Chester Health Park, Liverpool Road

Countess of Chester Health Park, Liverpool Road