Delivery Manager - Appian

HM Treasury; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working patterns

Generous parental leave packages

Defined Benefit pension scheme

Cycle-to-work scheme

Job summary

HM Treasury is looking for an Appian Delivery Manager to lead the delivery of digital products built on the enterprise Appian platform. This role involves working with multidisciplinary teams to ensure high-quality delivery and successful outcomes.

Key responsibilities include managing risks, engaging stakeholders, and supporting capability development across the organization. The position offers flexible working options and a range of benefits, including generous leave and pension schemes.

Qualifications

• Experience in delivering digital and technology-enabled work in complex environments.
• Ability to plan and deliver Appian-based automation while balancing quality and stakeholder needs.
• Confident communicator with strong interpersonal skills.

Responsibilities

• Lead the delivery of Appian-based services.
• Manage risks and issues effectively.
• Engage with stakeholders to keep everyone aligned.

Skills

Delivery management

Agile methodologies

Lean approaches

Stakeholder communication

Tools

Appian platform

Job description

• Contract Type: Permanent
• Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated.

About the Team

Treasury Business Solutions (TBS) supports the tools and services that keep HM Treasury running day to day. We’re responsible for everything from IT and communications to property, information and knowledge management, security, business continuity and change delivery.

With a team of over 60 colleagues across London, Norwich and Darlington, we provide essential services to more than 3,500 people across HM Treasury and its Arm’s Length Bodies, continually improving how we work and the environment we work in.

About the Job

As our Appian Delivery Manager within the Technology Change team, you’ll lead the delivery of digital products and services built on our enterprise Appian low-code platform. You’ll focus on delivering solutions that meet user needs and drive meaningful business outcomes, working with multidisciplinary teams across the organisation to ensure high-quality, timely delivery.

In this role, you will:

• Lead the delivery of Appian-based services, ensuring outcomes are delivered to agreed scope, time, cost and quality standards, using Agile and Lean ways of working.
• Create the right delivery environment, enabling teams to perform at their best by removing blockers, managing dependencies and driving continuous improvement.
• Manage risks and issues, proactively identifying, escalating and resolving challenges to maintain pace and confidence in delivery.
• Work closely with multidisciplinary teams, bringing together colleagues across policy, operations, user research, architecture, security and Appian development to deliver joined‑up outcomes.
• Engage and communicate with stakeholders, clearly translating between technical and non‑technical audiences to keep everyone aligned.
• Ensure governance and assurance requirements are met, with the right controls, reporting and compliance with HMT and cross‑government standards.
• Support capability development, sharing best practice in delivery management and low‑code across the organisation.

About You

We’re looking for someone who can deliver digital and technology‑enabled work at pace in complex environments, with the ability to plan and deliver Appian‑based automation while balancing quality, risk and stakeholder needs. You’ll be a confident communicator, able to explain complex business and technical analysis clearly and influence stakeholders and suppliers to agree priorities, resolve issues and drive delivery forward.

You’ll work well across multidisciplinary teams, building strong relationships and supporting effective collaboration. You’ll also bring experience of delivery management using Agile or Lean approaches, ideally with Appian, and be comfortable working in a fast‑moving, outsourced technology environment, working with both internal teams and external suppliers to shape requirements, manage constraints and deliver outcomes that meet user and organisational needs.

Benefits

• 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month
• Flexible working patterns (part‑time, job‑share, condensed hours)
• Generous parental and adoption leave packages
• Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%
• Access to a cycle‑to‑work salary sacrifice scheme and season ticket advances
• A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity

If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at [e-mail].