Delivery Manager

United Utilities; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading water utility as a Delivery Manager, overseeing complex projects in a collaborative environment. You will lead teams, engage stakeholders, and drive sustainability efforts, contributing to the transformation of the North West's infrastructure. Enjoy a supportive culture with opportunities for professional growth and a range of benefits.

Benefits

Generous annual leave package

Competitive pension scheme

20% performance-related bonus

£5,000 car allowance

Comprehensive healthcare plan

Flexible and hybrid working

Onsite gym and physio lounge

Free parking and EV charging points

Qualifications

• Experience leading and managing project management teams.
• Relevant qualifications such as APM PMQ, MSP, PRINCE2.

Responsibilities

• Oversee delivery of a comprehensive programme of works.
• Manage multi-disciplinary teams to achieve project outcomes.
• Ensure financial profiles align with project schedules.

Skills

Leadership

Stakeholder Engagement

Project Management

Education

MSc (Project Management)

Tools

APM PMQ

MSP

PRINCE2

Job description

United Utilities’ (UU) mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked #4 in The Inclusive Top 50 UK Employers List. We promote a workplace culture where our people can grow, excel, and truly be themselves.

We uphold our ethics, values, and business model to fulfil our mission. By setting clear goals and objectives, we create sustainable, long-term value for our colleagues, customers, and communities. Whether you collaborate with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation.

We’ve got a lot to offer. You’ll be part of a thriving company and will enjoy a range of core benefits that reflect your value and value contribution. These include

• A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A £5,000 car allowance to support your travel needs
• A comprehensive healthcare plan through our company-funded scheme
• Flexible and hybrid working

Please note:At UU, we champion flexible ways of working. This position requires in-person attendance at either Blackburn, Manchester, Warrington (Lingley Mere) to promote the benefits of face-to-face collaboration alongside flexibility to support your work-life balance.

Office or site attendance is expected a minimum 3 days per a week.

The role

As Delivery Manager you will oversee and lead the successful delivery of a comprehensive programme of works executed by UU’s Capital Delivery Organisation.

We offer a diverse range of roles across multiple disciplines, encompassing areas such as Better Rivers, Wastewater, Water, and Enterprise. Should you be successful in securing a position, you may be assigned to any of the above programmes.

The size and complexity of our new 5-year Capital Investment Programme (AMP8) is 4 times bigger than previous programmes and United Utilities have a huge opportunity to transform the infrastructure of the North West.

As a Delivery Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals.

In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and regulators, especially Ofwat, Drinking Water Inspectorate, Environment Agency and various Non-Governmental Organisations (NGOs).

At United Utilities, we are committed to supporting your professional and personal development. You will have access to a range of dynamic opportunities in a supportive and collaborative environment that encourages growth. By joining us, you will have the chance to make a meaningful difference to the North West of England while contributing to our ongoing transformation and sustainability efforts.

To be considered for this position you must have the right to work in the UK.

Key accountabilities

• You will establish, lead and manage high performing multi-disciplinary teams who work together to achieve outstanding results and set project, change programme, or direction to deliver agreed outcomes whilst striving to deliver outcomes that meet or exceed expectations.
• You will deliver projects and support project documentation and requirements within the performance/cost/time envelope. This includes looking for the most cost-efficient and risk-minimizing solutions to ensure customer satisfaction and project success.
• You will collaborate with senior leaders and teams across the organisation to ensure they understand and agree with the programme objectives and expectations. At the same time, you will strive to provide them with the necessary support and guidance to help them achieve their own goals and deliverables within the programme framework.
• You will achieve budget goals for all current and future accounting periods. Lead and ensure that the financial (and resource) profiles are aligned with the project schedule and the work breakdown structure (WBS).
• You will oversee building the Performance Measurement Baseline for our project/portfolio. This is a crucial task that will help us monitor and control the progress and performance of our work. You will need to integrate the schedule with the scope, cost, and quality baselines to create a comprehensive and realistic plan.

Skills & experience

To be successful with your application, you’ll need to show that you meet the following essential criteria:

• Experience of leading and managing a project management team delivering complex portfolio projects
• Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience
• Hold a current UK/EU driving licence

It would also be great if you can demonstrate any of the followingdesirablecriteria:

• Experience of working within the water / wastewater industry.
• NEC Project Experience
• Practical experience in applying the CDM Regulations

Other

We believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of voluntary benefits that you can select according to your needs and preferences.

• Onsite gym and physio lounge with instructor-led gym classes and dedicated physiotherapist, onsite childcare and nursery, free parking and EV charging points, dedicated multi-faith/prayer rooms and free bus service for UU colleagues – Warrington only
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• Enhanced parental leave schemes

Selection Process Details

Your application will go through the following stages of assessment:

• Pre-sift - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above.
• Sift - Your CV will be reviewed by UU hiring managers to determine eligibility for interview.
• Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert.
• Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview.