Delivery Manager

Conexus MedStaff; Skelmersdale; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading healthcare staffing agency is seeking a Delivery Manager to oversee technology solutions supporting various back office functions. The successful candidate will lead projects to optimize business processes, ensure effective integration of HRIS and Payroll systems, and maintain documentation for all solutions. This mid-senior role demands a strategic thinker committed to utilizing technology for maximum efficiency. Competitive salary and hybrid working model are offered.

Qualifications

• Minimum of 4 years of project management experience in back office enterprise implementations.
• Proven experience in business case development and project budget management.
• Familiarity with cloud-based solutions and services.

Responsibilities

• Lead delivery of scalable technology solutions for back office support teams.
• Collaborate with business stakeholders to translate needs into technical requirements.
• Manage risks related to systems and infrastructure.

Skills

Project Management

Business Analysis

Change Management

Education

Project Management qualification (Prince 2 Practitioner or PMI)

Tools

ERP applications

Job description

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Working Style / Contract Type: Permanent, full time, hybrid

Competitive salary + bonus and benefits

About Conexus MedStaff

Conexus MedStaff is a healthcare professional recruitment and staffing agency dedicated to helping international registered nurses, international U.S. nursing graduates and international medical technologists achieve the dream of a healthcare career in the U.S. Get deeper insights on our healthcare professional recruiting from our CEO, Andrew Moreton.

Our experienced team is committed to ethical, best-practice nursing by improving the working lives of our candidates and diversifying staffing models for our clients. That (and more) makes Conexus a leading international nurse and medical technologist recruitment agency.

Purpose of the role

Reporting to the Senior Delivery Manager, you will be responsible for leading the delivery of scalable solutions to meet the business requirements of the back office support teams including IT, Finance, HR, Payroll.

They will play a key role in identifying opportunities to streamline business processes and optimize the use of technology.

The role requires the ability to lead colleagues (technology and business) and selected 3rd parties to deliver approved projects on time and within budget to agreed scope.

The successful candidate should have prior experience of implementing various back office solutions within an integrated ERP application landscape.

• Act as a trusted technology advisor to the IT, Finance, HR, L&D, and Payroll teams.
• Work closely with business stakeholders to understand and translate their needs into technical requirements.
• Lead the development of required business cases to support the selection of solutions and 3rd parties.
• Contribute to the project management methodology approach required for Conexus stakeholders.
• Design & drive the delivery of technology solutions to meet business requirements in agreed budgets and timescales through to stabilization, and in collaboration with the Head of IT Services, design the technology service support model of implemented solutions.
• Develop and enhance relationships with selected 3rd party implementation partners, ensuring cost-effective service from delivery partners.
• Collaborate with the IT Head of IT Services & Security to proactively manage risks associated with all the systems and underlying infrastructure used, such as security, data protection, compliance, intellectual property, end of service life, capacity, performance, availability, and user experience.
• Drive continuous improvement initiatives for constant value optimization, such as integration & automation.
• Support business impact assessment and business change related to new technology solutions.
• Collaborate with the Solution Architect to ensure the solution meets organizational architecture standards.
• Present and explain complex technical concepts to non-technical stakeholders in an understandable manner.
• Develop and maintain detailed documentation of all solutions, including design, test, and install specifications and operational procedures.
• Stay current with emerging technologies and industry trends to proactively identify potential technology solutions to improve operational efficiency and customer experience.

What we’re looking for

• Minimum of 4 years of project management experience in back office enterprise implementations in an ERP application landscape.
• Proven experience in business case development to support project prioritization.
• Excellent Business Analyst skills in ensuring business requirements are captured and business
• processes are optimized.
• Experience with real-time integration of HRIS & Payroll with other applications.
• Familiarity with cloud-based solutions and services.
• Proven experience in change management in ensuring the adoption of new HRIS solutions.
• Management and reporting of project budgets.
• Management of 3rd party technology partners to deliver functional development and projects.
• Project Management qualification (Prince 2 Practitioner or PMI) – preferred

Conexus MedStaff provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Project Management

• Industries

  Staffing and Recruiting and Hospitals and Health Care

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