Delivery Manager

HOLLAND AND BARRETT; Nuneaton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in health and wellness is seeking a Delivery Manager for a 12-month contract. The successful candidate will drive technology projects, support colleagues, and ensure that deliverables align with business goals. This role requires strong analytical skills and a solid understanding of retail operations.

Benefits

25% colleague discount

33-days annual leave including bank holidays

Employer Pension Contribution

Private Medical Care

Qualifications

• Strong business mindset to identify opportunities for performance improvement.
• High level of understanding of retail operations.
• Ability to prioritize workload in a fast-paced environment.

Responsibilities

• Support the delivery of tech project requirements and reviews.
• Ensure tech products meet purpose and perform in real environments.
• Analyze performance measures and trends for senior leadership.

Skills

Analytical skills

Effective communication

Data analysis

Microsoft Office proficiency

Job description

Job Type: 12-Month Fixed Term Contract

Location: Field Based

Hours: 38.75 hours per week

Salary: £Competitive, 25% colleague discount, 33-days annual leave including bank holidays, Employer Pension Contribution, Private Medical Care and much more!

The Role:

Do you possess an analytical mind? Have a Working Knowledge of Retail Store Operating Models? Keen to grow your Career with the largest UK Health and Wellness Retailer?

As our Delivery Manager, you will be responsible for landing Technology Projects across several Business Functions in alignment with the Business Strategy and Objectives.

Responsibilities include but not limited to:

• Support with the delivery of the tech plan requirements and review the user stories whilst bringing our colleagues on the journey
• Ensure the tech products which land are fit for purpose
• All tech is tried and tested in real live environments relying on colleague / customer feedback to help shape future iterations
• Attend meetings, managing actions and tasks to keep the project on track for delivery
• Challenge delays to the project and flag any risks to the relevant Tech Business Lead
• Review and analyse performance measures in all areas of the business and communicate trends to senior leadership as well as recommendations
• Use analysis methods such as time & motion, sales performance and satisfaction ratings to inform ROI for projects to determine benefit
• Produce clear rollout plans and send clear updates to relevant colleagues.
• Constantly review and challenge the 'way we do things' to instil a culture of continuous improvement within the business
• Manage project budgets effectively and ensure return on investment from capital expenditure.

The Person:

To be successful, we'd like you to show us that you have:

• A strong business mind set. Ability to identify individual opportunities that improve business performance.
• The ability to communicate effectively across all levels
• A high level of understanding of stores and the operation
• Ability to effectively analyse data and information to find the root cause and make recommendations for solutions
• The ability to successfully prioritise workload in a fast-paced environment
• Strong understanding of key Microsoft Office applications, including PowerPoint, Word & Excel

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).