Delivery Manager

UBDS Group; Manchester; On-site; GBP 70,000 - 100,000; Full time

Job summary

UBDS Group is seeking a Delivery Manager to lead end-to-end technology projects across multiple teams and suppliers. You will coordinate with client stakeholders and third-party providers to ensure delivery remains outcome-focused.

The role emphasizes governance, risk management and adaptable delivery approaches (Agile, Waterfall or hybrid) in public sector environments. A strong track record in delivering client value is essential.

Qualifications

• Proven experience delivering technology projects in enterprise environments.
• Experience working in public sector environments with governance and delivery constraints.
• Strong communication, facilitation and stakeholder management skills.

Responsibilities

• Lead and manage technology-focused projects and client engagements end to end.
• Define delivery outcomes, success criteria, scope, milestones and delivery plans aligned to business goals.
• Manage delivery to time and budget, across multiple teams and suppliers.

Skills

Stakeholder management

Communication

Delivery management

Public sector experience

Risk management

Job description

UBDS Group helps organisations deliver meaningful digital transformations through modern technology and ways of working. We partner with clients across the public and private sector to design, build and deliver technology-enabled services that create real value for users and organisations. As we continue to grow, we're looking for a Delivery Manager to join our established and highly regarded Delivery team. This role suits someone who enjoys leading complex technology programmes, working across multiple teams and suppliers, and ensuring delivery stays focused on outcomes rather than just plans. As a Delivery Manager at UBDS, you'll be responsible for leading the delivery of technology projects and programmes from initiation through to closure. You'll work closely with client stakeholders, internal delivery teams and third-party suppliers to coordinate work across a range of enterprise technology domains. You'll bring structure, transparency and momentum to delivery, adapting your approach to suit different technologies, operating models and public sector environments.

What You'll Do

Lead and manage technology-focused projects and client engagements end to end. Define delivery outcomes, success criteria, scope, milestones and delivery plans aligned to business goals. Deliver projects across a range of enterprise technology areas, including:

• Microsoft 365 (collaboration, productivity, tenant migrations and adoption)
• Infrastructure services (networking, hosting, connectivity and cloud foundations)
• ServiceNow and ITSM tooling implementations or improvements
• End User Services / Compute, including device rollouts and modern workplace programmes
• Cloud Transformations & Migrations across Azure & AWS.
• Identity and Access Management solutions
• Cyber Security initiatives and controls

Build strong working relationships with multidisciplinary teams, customers and third-party suppliers. Put in place appropriate delivery governance, reporting, financial controls and risk management. Apply suitable delivery and project management methodologies (Agile, Waterfall or hybrid), tailoring them to the engagement. Manage delivery to time and budget, including fixed-price engagements. Proactively manage risks, issues and changes in scope, proposing pragmatic solutions. Provide leadership, coaching and motivation to delivery teams, creating clarity and confidence throughout delivery.

What We're Looking For

Delivery & Technology Experience

• 2-4+ years' experience in a Delivery Manager or Project Manager role.
• Proven experience delivering technology projects in enterprise environments.
• Experience managing delivery budgets and financial reporting.
• A strong track record of delivering agreed outcomes and benefits for clients.
• Experience working in public sector environments, with an understanding of governance, assurance and delivery constraints.

Skills & Ways of Working

• Strong communication, facilitation and stakeholder management skills.
• Ability to work effectively across business, technology and operational teams.
• Confidence influencing stakeholders and driving delivery in complex environments.
• Comfortable working in a self-directed and proactive way, identifying issues early and taking ownership.
• Strong problem-solving skills and a pragmatic, delivery-focused mindset.
• Resilience, professionalism and determination to deliver outcomes

Why people choose to grow their careers at UBDS Group

Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.

Employee Benefits

• Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies.
• Private medical cover for you and your spouse/partner, offered via Vitality
• Discretionary bonus based on a blend of personal and company performance
• Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in additio