Client Partner

UBDS Digital; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Private medical cover

Discretionary bonus

25 days holiday plus additional days

Electric Vehicle leasing

Contributed Pension Scheme

Job summary

UBDS Digital is seeking a high-caliber Client Partner to oversee the strategic growth and retention of client accounts, predominantly in the public sector. In this role, you will directly influence client satisfaction and expand UBDS’s service portfolio through engaging with key stakeholders.

The ideal candidate has substantial experience in consultative selling and account management, specifically within complex organizations. If you're commercially driven and eager to make a measurable impact, we want to hear from you.

Qualifications

• Proven experience in a Client Partner role within consulting.
• Strong track record of managing strategic accounts.
• Experience in consultative, value-based selling.

Responsibilities

• Own senior client relationships, primarily in the public sector.
• Drive account growth through new opportunities.
• Act as trusted advisor to C-level stakeholders.
• Ensure high levels of client satisfaction.

Skills

Public sector procurement understanding

Stakeholder management

Commercial acumen

Digital transformation knowledge

Collaboration skills

Job description

Description

We are seeking a high-calibre Client Partner to join our Client Success function, responsible for developing and expanding strategic client relationships, with a primary focus on the public sector and ad hoc private sector business development. This role will work closely with the Group Chief Client Officer and Managing Partners to grow the UBDS group footprint within key strategic accounts, ensuring long-term client success, revenue growth, and positioning UBDS as a trusted strategic partner.

Role Overview

As a Client Partner, you will be accountable for the growth, retention, and strategic development of key client accounts, predominantly within the public sector. You will act as a senior relationship owner, aligning UBDS capabilities to client priorities, driving account expansion, and ensuring successful delivery outcomes. You will take a consultative, outcome‑led approach to client engagement, identifying opportunities to extend UBDS services across digital transformation, cloud, data, and cybersecurity, while maintaining a strong focus on client satisfaction and long‑term value creation.

Key Responsibilities

• Own and develop senior client relationships across strategic accounts, primarily within the public sector
• Drive account growth through expansion of existing engagements and identification of new opportunities
• Work closely with Managing Partners to define and execute account strategies aligned to UBDS group growth objectives
• Act as a trusted advisor to senior stakeholders, including C‑level contacts, understanding business priorities and shaping solutions accordingly
• Ensure high levels of client satisfaction, retention, and long‑term partnership development
• Identify, shape, and support the conversion of opportunities into revenue across the UBDS service portfolio
• Collaborate with delivery teams to ensure successful execution and alignment with client expectations
• Lead and coordinate multi‑disciplinary teams to position, pursue, and secure strategic opportunities
• Develop and maintain strong relationships with partner organisations to enhance client value and extend reach
• Support targeted new business development activities, including selective private sector opportunities where appropriate
• Contribute to the development of thought leadership, case studies, and client success stories
• Maintain accurate account plans, pipeline visibility, and revenue forecasts within Hubspot

Requirements

• Experience
• Proven experience in a Client Partner, Account Director, or senior client‑facing role within professional services or consulting
• Strong track record of managing and growing strategic accounts, particularly within the UK public sector
• Experience in consultative, value‑based selling and account expansion within complex organisations
• Demonstrated success in delivering revenue growth and building long‑term client relationships

Skills and Expertise

• Deep understanding of public sector procurement, governance, and operating environments
• Strong commercial acumen with the ability to identify and convert growth opportunities
• Excellent stakeholder management skills, with experience engaging senior executives and decision‑makers
• Broad understanding of digital transformation, including cloud, data and AI, and cybersecurity
• Ability to operate effectively across both sales and delivery environments
• Strong collaboration and leadership skills, particularly in matrixed organisations Certifications (Desirable)
• Relevant industry or sales certifications
• Knowledge of public sector frameworks (e.g. G‑Cloud, Digital Outcomes and Specialists (DOS))

About You

• A client‑centric professional with a passion for delivering measurable business outcomes
• A strategic thinker with the ability to translate client challenges into actionable opportunities
• Highly collaborative, with the ability to influence and align stakeholders across all levels
• Commercially driven, with a proactive and growth‑oriented mindset
• Adaptable and comfortable operating in a fast‑paced, evolving environment
• Committed to continuous learning and staying current with industry and technology trends

Benefits

Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward‑thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting‑edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.

UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.

Employee Benefits

• Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
• Private medical cover for you and your spouse/partner, offered via Vitality
• Discretionary bonus based on a blend of personal and company performance
• Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
• Electric Vehicle leasing with salary sacrifice
• Contributed Pension Scheme
• Death in service cover

About UBDS Group

At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.