Delivery Manager

Specsavers; Fareham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading optical and hearing care provider in the UK is seeking a Digital Delivery Manager. This role requires leadership in delivering a global appointment booking journey, utilizing Agile and Lean methodologies. You will work with various teams to enhance user experience and ensure platform reliability. Candidates should have a strong background in digital transformation and cloud technologies. Join us to drive substantial change in digital healthcare.

Qualifications

• Experience in delivering digital transformation projects.
• Strong understanding of customer experience principles.
• Proven track record in managing cross-functional teams.

Responsibilities

• Steer the delivery of the global appointment booking journey.
• Ensure seamless and secure platform performance.
• Collaborate with product owners, engineers, and business teams.

Skills

Agile methodologies

Lean methodologies

Stakeholder engagement

Risk management

Tools

Azure cloud platform

SaaS services

APIs

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Are you ready to lead digital delivery for a platform that helps over 15 million people book appointments every year? At Specsavers, we're on a mission to transform lives through better sight and hearing-and our Find & Book team sits right at the heart of that mission, powering the journey from first click to in-store care.

Imagine being the Digital Delivery Manager who brings together talented teams, cutting-edge technology, and a relentless focus on customer experience. You'll be steering the delivery of our global appointment booking journey, making sure it's seamless, secure, and always improving. Every day, you'll work with passionate product owners, engineers, and business teams to turn ideas into reality whether that's launching new features, optimising performance, or ensuring our platforms are robust and reliable for millions of users.

This is your chance to make a real difference, not just for our customers, but for the way Specsavers delivers technology. You'll use your experience with Agile and Lean methodologies to drive high-quality outcomes, balancing technical detail with business priorities. You'll get hands-on with delivery plans, risk management, and stakeholder engagement, all while keeping an eye on the bigger picture how our technology stack, from our Azure cloud platform, to SaaS services like Yext and Cloudflare, to front-end frameworks and APIs, comes together to deliver value.

If you thrive on collaboration, love solving complex problems, and want to be part of a team that's shaping the future of digital healthcare, this is the role for you. You'll have the freedom to innovate, the support to grow, and the opportunity to lead a programme that truly matters.

Ready to help millions of people access better care, every single day? Join Specsavers as our Digital Delivery Manager and let's build something extraordinary together. Apply now and be part of our digital transformation!