Delivery Manager

TN United Kingdom; Derby; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player in the UK rolling stock consultancy sector is seeking a Delivery Manager to lead multi-disciplinary projects. This pivotal role involves ensuring timely and budget-compliant delivery of consultancy projects, developing strong relationships with clients, and promoting teamwork across functions. With a focus on customer satisfaction and effective resource management, you will contribute to the company's growth and success. If you thrive in a dynamic environment and are passionate about delivering high-quality solutions, this opportunity is perfect for you.

Benefits

Up to 10% bonus

Hybrid working arrangement

Qualifications

• Proven ability to build effective relationships with customers and suppliers.
• Strong written and verbal communication skills.

Responsibilities

• Deliver multi-disciplinary projects to meet quality, financial, and delivery targets.
• Coordinate technical resources with Team Managers for successful project delivery.

Skills

Relationship Building

Communication Skills

Project Management

Financial Reporting

Tools

Business Central

Job description

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An opportunity to join DB ESG, a UK leading rolling stock consultancy, pioneering innovative, future-proof, and collaborative engineering solutions for the UK rolling stock market. We offer a comprehensive portfolio of services to address industry challenges.

Role Purpose for this Delivery Manager Role:

Responsible for delivering a portfolio of multi-disciplinary projects to meet quality, financial, and delivery targets within the DB ESG Consultancy revenue stream, ensuring high customer satisfaction. This involves coordinating technical resources with Team Managers for successful project delivery.

Accountabilities for this Delivery Manager Role:

• Ensure timely and budget-compliant delivery of bids and consultancy projects, positioning DB ESG as a preferred supplier and opening new opportunities.
• Develop strong relationships with existing and new customers and supply chain partners, acting as a key contact for consultancy inquiries alongside the Business Development team.
• Apply rigorous estimating methods during bidding to produce accurate budgets and competitive bids.
• Promote teamwork within DB ESG delivery functions, ensuring effective communication for bid and project success.
• Define project scope, manage milestones for time, cost, and quality compliance.
• Report project progress using business management tools (Business Central) for real-time status updates.
• Advise on the use of management tools, processes, and principles for project delivery.
• Collaborate with Team Managers for resource allocation and capacity planning.
• Maintain accurate business forecasts, including sales and costs.
• Collect and log customer feedback to inform the wider business.
• Serve as the point of contact for consultancy inquiries and customer liaison on live projects.
• Manage bid production to ensure quality, timeliness, and visibility, and compile proposals as needed.

Performance Targets for this Delivery Manager Role:

• Ensure optimal resource utilization aligned with project requirements.
• Plan and manage all bids and project milestones effectively using established processes and Business Central.
• Achieve budgeted profitability by controlling actual costs.
• Contribute to sales forecasts through on-time project and tender delivery.
• Identify resource needs to meet project delivery goals.
• Develop and maintain project management skills to 'best in class' standards.
• Structure projects for data analysis, lessons learned, and continuous improvement.
• Maintain high customer service levels to foster existing relationships and develop new business.

Essential Knowledge, Skills & Experience:

• Proven ability to build effective relationships with customers and suppliers.
• Strong written and verbal communication skills.
• Experience leading resource teams in bid and project delivery.
• Experience with financial project reporting.

Desirable Knowledge, Skills & Experience:

• Team management experience.
• Experience delivering complex projects and proposals.
• High commercial awareness.
• Process development skills.
• Knowledge of project and opportunity cost forecasting.
• Understanding of the railway industry, legislation, and approval processes.

Package for this Delivery Manager Role:

• Up to 10% bonus
• Hybrid working arrangement

How to Apply for this Delivery Manager Role:

If interested, please apply via this job board.