Delivery Manager

Devonshire; Ashton-under-Lyne; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading Workplace Solutions provider is seeking a Delivery Manager to spearhead their transformation programme. The role involves driving continuous improvement, managing stakeholder relationships, and ensuring effective governance of change activities. Candidates should possess proven experience in transformation, project management qualifications, and familiarity with multi-discipline environments.

Qualifications

• Proven experience leading transformation in organisations.
• Track record in medium to large scale change programmes.
• Experience in supply chain and distribution, particularly in Retail.

Responsibilities

• Lead and deliver the Group’s transformation programme.
• Monitor programme progress against KPIs.
• Drive engagement and motivation in the change team.

Skills

Continuous Improvement

Collaboration

Stakeholder Engagement

Programme Management

Education

Degree in relevant field

Tools

PRINCE II

Agile

Waterfall

DevOps CI/CD

Job description

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Our client, a leading Workplace Solutions provider is looking for a Delivery Manager.

As the Delivery Manager your remit is to lead, drive and deliver the Group’s transformation programme and associated change activities by embedding robust governance, practices and methodologies that drive continuous improvement and collaboration.

Change & Transformation Responsibilities

• Drive a culture of continuous improvement and collaboration
• Direction of business travel, ambition and transformation to create an aligned and realistic change portfolio
• Prioritisation of the change portfolio, ensuring this is aligned to the business strategy
• Embedding and monitoring of an effective organisational design of the change function to deliver future and existing demands of the portfolio
• Collaboratively and proactively work with finance colleagues to track & monitor the budget for the delivery of the change portfolio and subsequent change priorities
• Clear scoping, requirements definition, solution design, planning, delivery and benefits realisation disciplines are in place
• Monitor programme and project progress against all KPIs
• Lead and maintain a new Change Team consisting of IT Project Managers, BA’s and the management of a small/medium portfolio whilst liaising and educating Project Leads from across the business
• Drive elevated levels of engagement and motivation to deliver the best results or outcome
• Manage the outputs of the team in line with performance management frameworks and standards

Governance & Best Practice

• Communicate and embed the change methodologies that will bring the most effective delivery of the change portfolio/transformation programme
• Manage standards and practices for change delivery across the business, ensuring that these disciplines are in place and consistently applied
• Lead and review an effective and robust PMO function

Stakeholder Relationship

• Engage with board and senior leaders across the business, identifying clear expectations and sponsorship of change activities
• Invite key stakeholder/board exploration and expectation-setting sessions

Qualifications & Experience

• Proven experience of leading and driving transformation in organisations
• A track record in the delivery of medium to large scale change programmes and the successful realisation of benefits, savings, and improvements to service
• Experience of programme management in multi discipline organisations
• Familiar working in a supply chain & distribution business, particularly Retail and or logistics
• Experience in leading, engaging and influencing at multiple levels
• Degree educated and Qualified and/or experienced in a recognised project management methodology – e.g. PRINCE II, Waterfall, Agile, DevOps CI/CD