Delivery Lead — Remote UK, AI‑Driven Projects

Reflect Digital; Maidstone; Remote; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Flexible working

4-day work week

Remote work

Private Healthcare

Wellbeing sessions

Career progression

Job summary

LAB is seeking an experienced Delivery Lead to run some of our most complex client projects, lead the delivery team, and own resource planning. This fully remote, UK-based role requires occasional travel to London and to Kent or London for team days.

You’ll split your time between hands-on client work and leading two Project Managers and a Digital Support Manager, shaping a delivery approach that blends human focus with AI-assisted practices.

Qualifications

• Agency experience in digital project or delivery management.
• Track record delivering website, platform or app projects across research, UX, design and development, including re-platforms.
• Tech understanding to follow definitions and work with tech leads on build-ready tickets.
• Commercial control: budgets, burn, forecasting, change requests and revenue recognition.
• Experience managing and developing other project managers.
• Calm, clear communication with clients and senior stakeholders, even in difficult conversations.

Responsibilities

• Deliver large, complex client projects end to end from discovery to launch and client training.
• Shape statements of work, timelines and plans to ensure promises are delivered.
• Keep budgets, scope, risks and changes under control and handle phasing when needed.
• Work with tech leads to convert requirements into build-ready Jira tickets.

Skills

Delivery management

Client communication

Stakeholder management

Digital project management

Team leadership

Tools

Jira

Productive

Job description

LAB is seeking an experienced Delivery Lead to run some of our most complex client projects, lead the delivery team, and own resource planning. This fully remote, UK-based role requires occasional travel to London and to Kent or London for team days.

You’ll split your time between hands-on client work and leading two Project Managers and a Digital Support Manager, shaping a delivery approach that blends human focus with AI-assisted practices.