Delivery Lead / Project Manager | York, UK

Hiscox Ltd; York; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Delivery Lead, where you will drive critical infrastructure services and support Agile teams in delivering exceptional results. This role is perfect for experienced Project Managers or Delivery Leads looking to leverage their skills in a dynamic environment. You will be responsible for coaching squads, managing project delivery, and ensuring effective communication with stakeholders. The company promotes a healthy work-life balance with a hybrid working model, allowing you to thrive both personally and professionally. Embrace the opportunity to make a significant impact while working with talented individuals in a diverse and inclusive culture.

Benefits

Hybrid working model

Diversity and inclusion initiatives

Career development opportunities

Qualifications

• 3+ years of experience in IT or Infrastructure roles.
• Experience with Agile methodologies like Scrum and Kanban.
• Strong communication and organizational skills.

Responsibilities

• Coordinate day-to-day activities of IT Services squads.
• Guide squads in Agile practices to deliver business value.
• Manage financial aspects of projects and initiatives.

Skills

Agile methodologies

Project management

Infrastructure systems

Financial management

Communication skills

Organizational skills

Education

Bachelor's degree in IT or related field

Tools

JIRA

Job description

Job Type:
Permanent

Build a brilliant future with Hiscox

Position: Delivery Lead
Reporting to: Agile Delivery Manager
Location: York, London or Colchester
Type: Permanent
Band: II
The role
We're looking for a Delivery Lead (ADL) to join our Group IT Services team to deliver and maintain critical infrastructure services for the global Hiscox business.
Our DLs have responsibility for the coordination of the day-to-day activities of the squads that make up our IT Services (ITS) value streams.
As an experienced Delivery Lead/Project Manager, you will perform a hybrid role where you will be expected to coach the squad/s to continuously improve their Agile ways of working, alongside facilitating the delivery of product development carried out by the squad/s and having delivery responsibility for initiatives or assigned work.
This role would suit seasoned Delivery Leads or Project Managers who have operated within agile environments, as well as candidates coming from an Infrastructure Engineering background with a desire to move toward Delivery.

This is an extremely varied, and business critical, role and will include (but is not limited to) the following activities:

• Apply end-to-end delivery across any allocated initiatives/projects including financial management/reconciliation of spend and balancing of resources - it is essential to have hands-on delivery of infrastructure or technical projects/initiatives
• Guide and support a cross-disciplined squad utilising Agile values, principles and practices to deliver value to our business
• Utilise JIRA boards to facilitate change delivery by actively participating in the collation and prioritisation of the backlog
• Help the squad to meet their commitments, remove impediments and dependencies as much

as possible, escalate where appropriate when the squad is off track, and ensure they take
appropriate action

• Provision of appropriate levels of governance across assigned initiatives/projects
• Communicate effectively with all levels of stakeholders, both verbally and in writing
• Support Product Owners (POs) across the value stream, to ensure the backlog is appropriately prioritised and that their roadmaps reflect 'delivery do-ability. Help the PO manage late and ad-hoc requests by balancing business priorities against existing commitments.
• Work with the other members of the ITS Delivery Chapter to share knowledge, best practices and develop as a team - as an ADL, you will coach, and mentor Associate Agile Delivery Leads to support their career development.
• Actively participate in the wider Agile / Dev Ops community to aid continuous learning, innovation, best practice and alignment with Hiscox engineering teams.

Our must haves

• At least 3 years of experience working in an IT or Infrastructure function(s)
• Infrastructure systems experience is essential to enable understanding of the initiatives
• Experience in working with agile methodologies, such as Scrum and Kanban, or at least a core understanding of this way of working
• Previous or current experience within engineering or project management/delivery is essential
• Must be able to work independently and proactively in a fast-paced and dynamic environment
• Beneficial to have experience within platform services / platform engineering / cloud / infrastructure teams
• Financial management of delivering change in a commercial environment - able to support effective budget management within the constraints of a value stream or project environment.
• Exceptional organisational and time management skills.

• Excellent communication, presentation and interpersonal skills ensuring confidence in conflict resolution and the ability to tailor own style to the audience.

Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also know that working life doesn't always have to in the office, and as long as it's safe to do so, we will be operating a hybrid way of working to encourage a healthy work life balance, with 2 days in the office per week.

#LI-EBI #LI-HYBRID

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