Delivery Lead - musicMagpie

We’ve recently welcomed musicMagpie to the AO family, a company that shares our passion for putting customers first, caring about colleagues and making a real difference. Together, we’re set to make an even bigger difference and with that comes exciting opportunities to shape the future of sustainable tech.

musicMagpie are on a mission to make tech more affordable and help protect the planet by encouraging recycling, refurbishing, and repurposing tech and physical media products. They give millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place.

Our Delivery Leads help the team to continuously make progress on their objectives and projects by guiding, coaching and motivating, to increase productivity, improve delivery and implement solutions to roll out to wider IT functions and the wider business. As a Delivery Lead you will lead Product Team processes and ceremonies, with responsibility for ensuring development objectives and tasks are clearly understood and communicated, making sure everyone on the team understands the task/project goals and scope, so the right questions are asked of key stakeholders.

Here's What You Can Expect To Be Doing

• Assisting the Product Owner in tracking velocity and predictability of sprints to understand if milestone and timeline plans are on track or at risk
• Helping the team continuously make progress on the Team objectives/projects by making sure the team is working on the right tasks and protecting their time
• Helping to remove obstacles to the developers’ progress
• Facilitating Agile events and ceremonies. This will include retrospectives, daily stand-ups, amongst others agreed with the Product Owner.
• Prepare reporting on the progress and success of ongoing team development objectives
• Own ongoing development board areas, allowing clear and consistent task management
• Ensure all guiding principles agreed by the development team are adhered to in day to day activity
• Communicating accurate priority on backlog development tickets, ensuring developers are picking-up tasks in the correct order

A Few Things About You

• Previous experience in a delivery role within an Agile environment or as a Business Analyst within an Agile environment
• Proactive and tenacious ‘can do’ attitude to unblock issues and ensure progress
• Organised approach, allowing a good working knowledge of the teams current objectives
• Leadership capabilities that drives team engagement and produces highly engaged development teams
• Excellent communication skills with a strong team mind set, enabling clear and open team discussion/ownership
• Relevant agile/scrum certification would be advantageous but not required

A Bit About Us

At musicMagpie, we make it easy, affordable and sustainable for people to buy, sell, and rent tech and media products.

As a pioneer in the circular economy, we’ve built a trusted platform through our brands, musicMagpie in the UK and Decluttr in the US, using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale. Our environmental and social focus is demonstrated by our ‘Smart for you… Smart for the planet’ ethos.

Over 9 million customers have used our award-winning service, and we’ve paid out hundreds of millions for their unwanted technology, reselling over 400,000 tech items a year. We’re also the largest seller on Amazon and eBay, by number of seller reviews, and our excellent Trustpilot rating (with over 310,000 reviews!) shows just how much people trust us.

By joining musicMagpie, you won’t just be working a job - you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!

We know that a happy team makes for a great workplace, so we offer amazing perks to support you inside and outside of work:

• Hybrid working with 3 days in the office per week (you can choose the days!)
• State-of-the-art facilities with break areas, a pool table, spacious desk areas, kitchen space, and quiet zones for peaceful working
• Holiday purchase scheme
• Salary sacrifice pension scheme
• 10% colleague discount on musicMagpie products
• 33 days including bank holiday
• 2 days paid leave for volunteering at a charity of your choice
• Access to Mental Health First Aiders & Employee Assistance Helpline (EAP)
• Annual pay review
• Your very own welcome pack, including a hoodie!