Delivery & Installation Driving Assistant

The Sofa Delivery Company; Lingfield; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual bonus up to £2,000

4-on, 4-off schedule

Apollo route planner

Health & wellbeing benefits

Career progression

Employee discounts

Job summary

The Sofa Delivery Company, part of the DFS group, is hiring delivery drivers for a two-person team to complete home deliveries safely using the Apollo route planner. The role offers a competitive salary of £27,505 per year, a quarterly bonus up to £2,000, a 4-on 4-off shift pattern (7am–7pm), and opportunities for career progression.

You will communicate with customers before arrivals, ensure deliveries go to the correct room, and help maintain well-maintained vehicles while upholding the

Qualifications

• Strong customer service orientation.
• Clear and effective communication with customers.
• Ability to work well in a two-person delivery team.

Responsibilities

• Complete all deliveries into customers’ homes in a safe and professional manner, without causing damage.
• Communicate with the customer prior to delivery to confirm arrival.
• Ensure furniture is delivered to the requested room and no rubbish is left.
• Represent company values in all interactions and strive to uphold brand standards.
• Collaborate with team and managers to improve service quality.

Skills

Customer service

Communication

Teamwork

Tools

Apollo route planner

Job description

At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands – DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you’re in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.

Here’s what we offer:

• Great Pay: A competitive salary of £27,505 per annum (£13.51 per hour) plus an annual bonus of up to £2000 (paid quarterly) for delivering an amazing service.
• The Ultimate 4-on, 4-off Balance: Work 7am – 7pm and then enjoy 4 days to relax, recharge and enjoy life outside of work, including annual leave, that’s the equivalent of working less than 6 months of the year! It’s predictable, guaranteed (39.35 hrs/week), and permanent.
• Stress-Free Routing: No guesswork. Our 'Apollo' route planner creates efficient journeys to take the stress out of route planning.
• Enjoy driving vehicles that are well maintained.
• We offer fantastic career progression opportunities.
• Generous Discounts: 30% off DFS and Sofology products for you, plus 15% for friends and family.
• Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.
• Career Growth: Tools, training, and support to help you grow with us.
• Enhanced Leave: Maternity, paternity, adoption leave, and more.

What you’ll be doing:

• Complete all deliveries into customers’ homes in a safe and professional manner, without causing any damage to furniture or customers' property.
• Communicate effectively with the customer prior to delivery to ensure that they know you’re on your way to their address.
• Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of.
• Represent The Sofa Delivery Company values and those of our brand partners in everything that you do.
• Work with your team and managers to provide feedback and continually improve the standards of service we offer.

The role is for you if…

• You’re ready to work as part of a supportive two-person team.
• You’re great with people and enjoy helping customers.
• You’re comfortable installing and lifting heavy furniture in different home settings.
• You take pride in your work and value safety – of yourself and those around you.

We’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn’t quite match the specification, we’d still really love to hear from you.