Delivery Excellence Senior Manager (AI & Digital)

Boston Consulting Group; Greater London; Hybrid; GBP 110,000 - 160,000; Full time

Job summary

Boston Consulting Group is seeking a Senior Manager to join the Delivery Excellence team in Lisbon or London. You will work with senior case teams, commercial teams, technical experts, and functional specialists to help shape high‑quality client commitments and improve the likelihood that ambitious AI and digital work translates into measurable impact.

This is a high-judgment role at the intersection of digital delivery, commercial judgment, stakeholder influence, and execution excellence.

Qualifications

• 8-12 years of relevant experience in technology consulting, digital transformation delivery, AI/data product delivery, enterprise software or product program management, commercial support, delivery assurance, or professional services operations.
• Experience working with senior stakeholders on complex, ambiguous, high-stakes topics.
• Track record of working close to digital, AI, data, software, product, or technology-enabled transformation work.
• Strong understanding of how digital and AI initiatives move from idea to implementation, adoption, and business impact.
• Fluency in practical technology: AI, GenAI, software delivery, data workflows, integrations, governance considerations.
• Commercial judgment and awareness of how delivery choices, client dependencies, resourcing, timelines, and success measures affect costs and outcomes.
• Strong problem solving, structured thinking, analytical rigor.
• Excellent written and verbal communication skills.
• Ability to manage multiple reviews, stakeholders, deadlines, and follow-ups in parallel.

Responsibilities

• Lead structured discussions with senior stakeholders on complex AI, digital, software, and product opportunities.
• Review opportunity materials and help teams clarify objectives, delivery approach, success measures, resource needs, assumptions, and key risks.
• Identify important delivery, governance, adoption, and value-realization considerations before they become harder to manage.
• Coordinate input from commercial, technical, product, data, Responsible AI, legal, finance, and delivery specialists.
• Translate complex discussions into clear recommendations, decision points, and follow-up actions for senior stakeholders.
• Support teams in shaping practical, deliverable, and commercially sound client commitments.
• Help teams pressure-test ambitious plans while maintaining a constructive, collaborative, and service-oriented style.
• Build repeatable ways of working, tools, and guidance that improve delivery excellence across BCG X.

Skills

Stakeholder management

Commercial judgment

Structured thinking

AI & digital

Communication

Leadership

Tools

GenAI familiarity

Job description

Boston Consulting Group is seeking a Senior Manager to join the Delivery Excellence team in Lisbon or London. You will work with senior case teams, commercial teams, technical experts, and functional specialists to help shape high‑quality client commitments and improve the likelihood that ambitious AI and digital work translates into measurable impact.

This is a high-judgment role at the intersection of digital delivery, commercial judgment, stakeholder influence, and execution excellence.