Delivery Driver's Mate - Home Improvement Customer Service

Daval Associates; Nursling; On-site; GBP 18,000 - 24,000; Full time

Job summary

Daval Associates in Southampton is seeking experienced drivers mates to join the team, working in two-person crews delivering home improvement products for the UK's largest DIY retailer. The role starts at 6am, with Tuesday to Saturday shifts.

You will deliver excellent customer service, handle heavy items as a two-person team, and ensure deliveries are made on time and in good condition while maintaining safety and professionalism.

Qualifications

• Excellent customer service skills and attention to detail.
• Flexible with shifts and duties; strong timekeeping.
• Ability to provide time-critical delivery service as required by targets.

Responsibilities

• Provide a professional driving service and meet/exceed customer expectations.
• Ensure deliveries reach customers in excellent condition and on time.
• Interact with customers politely face to face and by phone to answer queries.
• Accurately complete delivery of stock to customer rooms while staying safe.
• Complete documentation in line with policies and procedures.

Skills

Customer service

Timekeeping

Flexible shifts

Job description

Daval Associates in Southampton is seeking experienced drivers mates to join the team, working in two-person crews delivering home improvement products for the UK's largest DIY retailer. The role starts at 6am, with Tuesday to Saturday shifts.

You will deliver excellent customer service, handle heavy items as a two-person team, and ensure deliveries are made on time and in good condition while maintaining safety and professionalism.