Delivery Driver Mate / Driver Assistant

ATA North; Cumbernauld; On-site; GBP 20,000 - 25,000; Full time

Job summary

ATA North is seeking a reliable Driver’s Assistant to support donation deliveries in Central Scotland. This full-time position requires physical fitness and excellent customer service skills. Join a leading company in logistics with a commitment to sustainability and community engagement.

Qualifications

• Able to lift and move heavy items.
• Confident using GPS/maps.
• Good communication skills required.

Responsibilities

• Assist in loading and unloading goods.
• Carry out deliveries to residential & business homes.
• Ensure excellent customer service during deliveries.

Skills

Customer Service

Physical Fitness

Reliability

Team Player

Job description

Role:Drivers Assistant (Self-Employed)
Hours:Full-Time & Weekends/ 6 days per week (Monday to Sunday availability required)
Start Date:ASAP
Contract:Ongoing
Location:Central Scotland

Overview:

We are looking for a reliable, physically fit, and customer-focused Driver’s Assistant / Drivers Mate to support our delivery operations. This role is key to helping us deliver donated goods, furniture, and store stock safely and professionally as part of our charity’s collection and delivery service.

Key Responsibilities:

• Assist the driver inloading and unloadinggoods, including furniture and large household items.
• Carry out deliveriesto and from residential & business homes.
• Navigate and guidethe driver on routes and help maintain efficient schedules.
• Ensure all goods arehandled with careand attention.
• Provideexcellent customer service, including contacting customers before arrival and assisting them with loading / unloading of goods.
• Maintain aclean and safe working environmentinside and outside the vehicle.
• Assist inlifting, moving, installing, and placingitems safely with correct manual handling practices

Key Requirements:

• Right to work in the UK & able to pass a criminal record check
• Confident using GPS/maps and planning routes
• Good communication and customer service skills
• Physically fit – able to lift and move items
• Reliable, trustworthy, and well-organised
• Basic vehicle check knowledge (e.g. oil, tyres, fuel)
• Available full-time, including weekends
• Friendly, self-motivated, and a team player with a community-minded attitude
• Previous experience in a similar role (e.g., removals, delivery, warehousing) is desirable but not essential.
• Comfortable working outdoors and in varied conditions.
• Have safety footwear and a hi-viz.

Why Join Us?

At ATA North, we’re proud to be a leading force in last-mile logistics across Scotland and the North of England. We partner with some of the UK’s most recognised national and international brands to deliver fast, reliable, and customer-focused solutions. With a fleet of over 350 vehicles and a network of strategically placed managed or supplied depots, we deliver more than 30,000 parcels daily in the North. Across our wider group in England, our combined fleet exceeds 900 vehicles, delivering over 33 million parcels annually — and we’re still growing. Join a company where innovation, scale, and people power come together to move things forward — every day.

What We Do

At ATA North, we power the last mile. We support major delivery companies by managing local delivery operations across an expanding network of depots throughout the UK. Our dedicated fleet covers thousands of routes, ensuring parcels reach homes and businesses safely, efficiently, and right on time — every time.

Our Green Commitment

Sustainability drives our future. ATA North is committed to reducing our environmental impact through smarter logistics and cleaner operations. From lowering our carbon footprint to eliminating pollution across our network, we’re focused on building a zero-emissions delivery model that’s both responsible and resilient.

Our Culture & Ethos

We do things the right way — with integrity, hard work, and mutual respect. Our culture is rooted in accountability, teamwork, and a shared commitment to excellence. Whether it’s supporting our drivers, our operational teams, or client partners, we go above and beyond to make a difference. We recognise and reward those who take pride in their work and deliver with purpose.

ATA North: Your Delivery Partner — Anytime. Anywhere.