Delivery Driver Mate - Customer-Focused, Flexible Shifts

Ethero; East Staffordshire; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

Free parking

Canteen on site

Full training

Overtime opportunities

PPE

Job summary

Ethero is seeking a Porter/Driver Mate in Burton on Trent, working Tue–Sat with early starts. You will handle customer deliveries, load vehicles, and ensure each delivery meets quality standards while staying courteous and professional.

On-site role with on-the-job training, free parking, and on-site canteen. Competitive hourly pay (£13.20 to £19.81 after 48 hours), with overtime opportunities and PPE provided.

Qualifications

• Excellent communication skills face to face and on the phone.
• Ability to build rapport with customers and resolve queries at delivery.
• Reliable timekeeping and flexible to shifts.

Responsibilities

• Deal with customer queries politely until satisfaction.
• Ensure deliveries reach customers in excellent condition.
• Keep customers informed of estimated delivery times and issues.
• Assist in loading vehicles as required.
• Confirm customer happiness before leaving premises.
• Follow all instructions, training, and quality standards.
• Report faults, hazards, or concerns with equipment or systems.

Skills

Customer service

Communication

Timekeeping

Problem solving

Flexibility

Job description

Ethero is seeking a Porter/Driver Mate in Burton on Trent, working Tue–Sat with early starts. You will handle customer deliveries, load vehicles, and ensure each delivery meets quality standards while staying courteous and professional.

On-site role with on-the-job training, free parking, and on-site canteen. Competitive hourly pay (£13.20 to £19.81 after 48 hours), with overtime opportunities and PPE provided.