Delivery Driver

Berwick Care; Swindon; On-site; GBP 29,000; Full time

Job summary

A well-established delivery service is looking for Multi-Drop Delivery Drivers. The role involves delivering customer orders across the UK, requiring strong customer service skills and the ability to adapt to varying challenges. You will handle logistics, ensure timely deliveries, and maintain vehicle safety standards. The company offers competitive pay, a supportive environment, and opportunities for operational improvements.

Benefits

Competitive salary

Supportive team environment

Full-time hours, Monday to Friday

Qualifications

• Previous experience driving vans in a multi-drop environment.
• Experience in a warehouse or logistics setting.

Responsibilities

• Load, check, and prepare delivery routes for daily runs.
• Deliver orders promptly and accurately, assisting with unloading.
• Carry out daily vehicle safety checks and report issues.

Skills

Customer service

Communication

IT literacy

Initiative

Physical fitness

Education

Full UK driving licence

Job description

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We are looking for reliable and professional Multi-Drop Delivery Drivers to join our team. This role involves delivering customer orders across key locations in the UK (mainly the south). You’ll represent the company with professionalism, delivering excellent customer service while ensuring timely and accurate deliveries.

Key Responsibilities:

• Load, check, and prepare delivery routes for daily runs.
• Deliver orders promptly and accurately, offering assistance with unloading and putting away items when needed.
• Obtain customer signatures using our digital Proof of Delivery (POD) system and return delivery notes in a timely manner.
• Carry out daily vehicle safety checks and report any issues immediately.
• Support warehouse operations when not on delivery, including picking, packing, labelling, and placing orders in correct dispatch areas.
• Ensure van is kept clean, tidy, and roadworthy, adhering to 5S principles.

Performance Metrics:

• High delivery accuracy and customer satisfaction (monitored via feedback and complaints).
• 100% completion of daily vehicle checks.
• Timely return and accuracy of PODs.
• Compliance with all company policies and health & safety procedures.
• Efficient and eco-conscious driving (MPG performance, no idling, etc.).

Tools & Equipment:

• Company mobile phone provided to:
• Use navigation tools
• Access WhatsApp and POD app
• Contact office when necessary
• Phones must be kept charged, secure, and functional; any issues must be reported immediately.

Driving Value in Your Role:

• Suggest and contribute to operational improvements with your team.
• Minimise waste, improve route efficiency, and reduce returns through accurate delivery practices.
• Maintain a customer-first mindset at all times, taking initiative to go the extra mile.

Requirements

Skills & Attributes:

• Ability to work independently and use initiative.
• Flexible and adaptable to change.
• Strong customer service and communication skills.
• Basic IT literacy (for POD and navigation apps).
• Positive attitude and strong work ethic.
• Physically fit and comfortable with manual handling.

Experience & Qualifications:

• Previous experience driving vans in a multi-drop environment.
• Experience working in a warehouse or logistics setting.
• A full UK driving licence with a clean record (preferred).

What We Offer:

• Salary - £28,500
• Full Time - Monday to Friday (1 hour unpaid lunch break)
• Friendly and supportive team.

Ready to hit the road and make a difference?
If you're a dependable and customer-focused individual with a keen eye for detail, we’d love to hear from you. Apply today and be part of a dynamic and growing team.