Delivery Driver

Dreams; High Wycombe; On-site; Full time

Job summary

Join Dreams as a Delivery Driver and play a vital role in delivering unparalleled service to our customers. You'll be responsible for transporting a range of products and ensuring quality delivery, all while developing valuable skills and enjoying fantastic perks, including competitive pay and staff discounts.

Benefits

Performance-related monthly bonus

Amazing staff discount on products

Wellness support including 24-hour helpline

Opportunity to buy extra holiday

Comprehensive induction program for career growth

Qualifications

• Valid UK driving license with no more than 6 penalty points required.
• Previous 3.5T van driving experience necessary.
• Open to learning and following instructions effectively.

Responsibilities

• Drive 3.5-tonne vans while delivering beds and furniture.
• Build rapport with customers through high-quality service.
• Fulfil deliveries while ensuring safety and professionalism.

Skills

Customer Service

Communication

Teamwork

Resilience

Flexibility

Job description

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The job:

This is an exciting opportunity to join our delivery service team at Dreams. As a Delivery Driver, you`ll play a key role in serving our customers, ensuring their perfect bed is delivered without a hitch.

Your standard working week will be 38.75 hrs (excluding breaks), however you`ll be paid in accordance with total hours worked to allow for variations in daily routes. This includes working Saturdays with a day off in the week. No Sundays!

Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day...

-You`ll be out on the road, driving one of our 3.5-tonne vans and working alongside an assistant to fulfil our high-quality home delivery service.
-At every touchpoint during delivery, you`ll be acting as a professional representation of the Dreams brand.
-You`ll be hands-on in this physical role, so you might be lifting anything from a mattress to a sofa bed, alongside your driver assistant. But don`t worry, our vehicles are loaded for you ahead of your shift so you can focus on getting on your way.
-With the help of our training, you`ll become an A* assembler. Whilst you build a range of bedroom furniture in our customers` homes, you`ll have the opportunity to develop a strong rapport with them.
-Every step of the way, you`ll go the extra mile by providing an exceptional service to each and every customer.

In your dream role, you`ll receive:

-Competitive salary: £14.70 hourly rate
-Bonus: Performance-related monthly bonus to recognise our superstar dreamers.
-Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
-Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
-Learning and development: Our comprehensive induction program gives you the best possible start to your career with us, with the opportunity to progress into different business areas as your experience grows.
-Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.

The Person:

This is the type of person we`re dreaming of:

-People-first: You will have a friendly and personable nature, with a passion for great service and making our customers happy!
-Confident driver: We`ll need you to have a current valid UK driving license with no more than 6 penalty points.
-Experience: Previous 3.5T van driving experience is a must, and it would be super handy if you also had some knowledge of home delivery services.
-Team player: Every dreamer plays a role in making each day enjoyable, so you`ll have a positive work ethic and thrive as a part of a team.
-Resilient: We know things don`t always go to plan, so remaining calm under pressure is important.
-Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
-Willing to learn: To begin with, your ability to follow instructions will be important. As part of your induction, we`ll train you to be a top-notch assembler, so being open and willing to learn will be a big help.
-Flexible: You will need to be flexible with your working hours, including working on Saturdays.