Delivery Driver

GSF Car Parts Limited; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking dedicated Delivery Drivers to enhance their customer service experience. In this role, you will be the face of the company, delivering parts to customers and ensuring timely service. With a focus on customer satisfaction, you will also provide valuable feedback to the branch regarding customer interactions. This position offers a chance to work within a high-performing team, where your contributions will directly impact the success of the organization. Join a company that values its team members and offers a range of benefits to support their well-being and career growth.

Benefits

28 days annual leave

Free flu vaccine

Health & wellbeing tools

Free support from pension experts

Life assurance scheme

Discounts from household names

Financial wellbeing products

Paid time off to volunteer

Training qualifications

Career progression opportunities

Qualifications

• Must hold a full UK Driving Licence with a maximum of 6 points.
• Minimum of 3 years driving experience required.
• Excellent knowledge of 40 mile radius of branch.

Responsibilities

• Deliver products to customer’s premises within a 40 mile radius.
• Ensure high levels of customer service at all times.
• Assist with Inter-Branch Transfer Deliveries as required.

Skills

UK Driving Licence

Customer Service

Time Management

Driving Experience

Job description

About The Role

Delivery Driver's play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our Delivery Drivers are important to us, giving customer feedback insights and ensuring we stay committed to delivering goods within the promised time.

As a Delivery Driver, you will be responsible for contributing to overall success of a high performing organisation and promoting the Company brand through positive interaction with customers.

Main Duties include:

• Delivering product to customer’s premises within a 40 mile radius
• Ensure high levels of customer service at all times
• Feedback to branch on relevant customer and competitor activity
• Load your vehicle according to procedures
• Collect customer returns as required
• Vehicle maintenance including carrying out daily checks
• Help in the warehouse as and when required
• Assist with Inter-Branch Transfer Deliveries as and when required

Working hours:

41 (average) hours Monday to Friday, including alternate Saturday working

About You

What you'll need to succeed:

• Must hold a full UK Driving Licence with a maximum of 6 points
• Must have a minimum of 3 years driving experience
• Excellent knowledge of 40 mile radius of branch
• Previous experience within a delivery driver role
• Ability to understand necessity of excellent standards of customer service
• Work to deadlines with good time keeping skills
• Customer focused, driven to achieve and willing to go the extra mile

What we'll offer:

Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

• 28 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
  
• Free flu vaccine
  
• Health & wellbeing tools
  
• Free support from pension experts
  
• Life assurance scheme
  
• Discounts from 100’s of household names including Asda, Nike & John Lewis
  
• A suite of financial wellbeing products including advances and savings schemes
  
• Paid time off to volunteer
  
• Training qualifications and career progression opportunities

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.