Deli Manager/Chargehand

SuperValu; Grange-Over-Sands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the food retail sector is seeking a Deli Supervisor. The role focuses on managing the Deli Department, ensuring effective operation, and delivering excellent customer service while achieving sales targets. Ideal candidates will have relevant experience in fresh food, demonstrate strong leadership, and possess a passion for the food industry.

Qualifications

• Experience in a Supervisor/Manager role is desirable.
• Experience in fresh food and achieving sales targets is essential.
• HACCP trained and knowledge of food safety required.

Responsibilities

• Drive sales and manage KPIs in the deli department.
• Train new employees and handle customer queries.
• Implement planograms and minimize waste.

Skills

Customer-focused

Creativity

Numerical skills

Food safety knowledge

Sales achievement

Tools

Microsoft Office

Job description

Main purpose of the role:
Ensure the Deli Department operates efficiently and effectively at all times, providing customers with excellent quality products and services.

The ideal candidate will have/be:

• 2 years' experience in a Supervisor/Manager role is desirable
• 1 year's experience in a role with in-depth experience in fresh food is desirable
• Experience in successfully achieving sales targets and KPIs
• Experience in gross profit and margins is essential
• Fully trained in HACCP and food safety, with experience in meeting HACCP and food safety requirements
• Experience in ordering for deli departments and managing waste within a fresh food department
• Good knowledge of Microsoft Office (Excel, Word)
• Numerical skills
• Ability to roster and adhere to budgets
• Have a true passion for the food industry, and be creative and innovative with the fresh offering
• Customer-focused manager who can build a quality and loyal customer base
• The ability to inspire, lead, and motivate employees through support and development

Main duties:

• Actively embody SuperValu brand values: Genuine, Passion for Food, Vibrant, Committed, Innovative, and Imaginative
• Prepare the presentation and layout of the deli serve-over
• Drive sales and margin across all key areas of the deli
• Responsible for KPIs such as sales, margin, waste management, pricing, and promotional displays
• Implement planograms correctly
• Minimize waste and shrink in the department
• Introduce new ideas for fresh food innovation through regular research and benchmarking against competitors
• Demonstrate passion for quality food by sharing knowledge, recipes, and personal recommendations with shoppers
• Train all new employees to the deli
• Handle customer queries professionally, efficiently, and consistently with store policy
• Engage with new initiatives and embrace new ways of working

Please note that the start and finish times stated are only approximate.

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Centra is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands are market leaders. Check out our other brands for vacancies.