Deli Manager/Chargehand

SuperValu; Grange-Over-Sands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading grocery chain in Grange-Over-Sands is seeking a Deli Supervisor to ensure efficient operation of the deli department. The ideal candidate will have significant experience in fresh food, leadership skills, and a strong customer focus. Responsibilities include driving sales, adhering to food safety standards, and training team members. If you are passionate about food and customer service, this role is for you.

Qualifications

• 2 years' experience in a Supervisor/Manager role desirable.
• Fully trained in HACCP and food safety.
• Experience managing waste in a fresh food department.

Responsibilities

• Ensure deli operates efficiently and effectively.
• Drive sales and margin across the deli.
• Train all new employees to the deli.

Skills

Leadership skills

Customer focus

Numerical skills

Microsoft Office (Excel, Word)

Sales and KPI achievement

Passion for food

Job description

Overview

Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

Qualifications

• 2 years' experience in a Supervisor/Manager role is desirable
• 1 years' experience in a role with in-depth experience to fresh food is desirable
• Experience in successfully achieving sales targets and KPIs
• Experience in gross profit and margins is essential
• Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements
• Experience in ordering for deli departments and managing waste within a fresh food department
• Good knowledge of Microsoft Office (Excel, Word)
• Numerical skills
• Ability to roster and adhere to budgets
• Have a true passion for the food industry and as such be creative and innovative with the fresh offering
• Customer focused manager who can build a quality and loyal customer base
• The ability to inspire, lead and motivate employees through support and development

Main duties

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Prepare the presentation and layout of the deli serve over
• Drive sales and margin across all key areas of the deli
• Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays
• Implement planograms correctly
• Minimise waste and shrink in the department
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers
• Train all new employees to the deli
• Deal with all customer queries and efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working