Defence Digital Senior Delivery Manager

Defence Digital; Rudloe; Hybrid; GBP 60,000; Full time

Job summary

Defence Digital seeks a Senior Delivery Manager responsible for overseeing the delivery of complex projects. This role emphasizes leadership in a high-pressure environment, managing teams and budget while ensuring quality standards. Candidates should demonstrate strong stakeholder management and delivery expertise, fostering team performance and strategic alignment.

Benefits

Flexible working options

25 days annual leave

Enhanced parental leave

Employee Assistance Programme

Health and well-being support

Access to training and qualifications

Qualifications

• Experience in delivery management, including ICT programmes.
• Ability to build and lead high-performing teams in a fast-paced environment.
• Expertise in developing and managing stakeholder relationships.

Responsibilities

• Oversee delivery of complex products and services.
• Manage programme spending, budgets, and forecasts.
• Serve as escalation point and support delivery managers.

Skills

Leadership

Stakeholder Management

Problem Solving

Strategic Thinking

Job description

This position is pivotal in guaranteeing the successful execution of projects, products, and services by coordinating teams, overseeing timelines, eliminating barriers, and aligning with Defence Digital objectives. Emphasising the facilitation of collaboration, monitoring progress, and upholding quality standards during delivery will be paramount.

As a Senior Delivery Manager, you will oversee the delivery of complex products and services, contributing to larger programmes and portfolios. In Defence Digital, these programmes may encompass various intricate work-streams that require careful management to achieve overall objectives.

You will be responsible for managing risks, budgets, and personnel, and ensuring that governance frameworks are in place to meet both the programme's and Defence Digital’s needs.

Responsibilities

• Manage or influence programme spending, contributing to budgets, forecasts, actual expenditures, and business cases.
• Understand, manage, and communicate with complex stakeholder groups throughout the programme life cycle, balancing their priorities.
• Serve as the escalation point for the programme as well as supporting and coaching delivery managers, and programme team members.
• Leadership and accountability for the performance of your team, ensuring the team is motivated and working well.
• Balance objectives and reallocate people and resources as priorities shift.

For further information on the role and duties of a Senior Delivery Manager, please refer to the Government Digital and Data Profession Capability Framework:Delivery manager - Government Digital and Data Profession Capability Framework

Person specification

We’re looking for an ambitious individual who thrives in leading teams and excels in high-pressure, fast-paced environments. A resilient problem-solver with a natural curiosity, you’ll be comfortable thinking strategically, driving innovation, and contributing to change initiatives.You’ll be a team-oriented leader who knows how to elevate team performance and lay the groundwork for continuous improvement.

This role requires strong collaboration skills, as you’ll be responsible for bridging communication between technical and non-technical teams while maintaining a cohesive and productive team dynamic.

When submitting your CV, please highlight your career history and experience relevant to this role. Additionally, refer to the "Things You Need to Know" section of the advert and provide a personal statement (max. 1250 words) demonstrating theessential criterialisted below:

• Please describe your experience in building and leading a high performing team, how you led the team, and built an inclusive, collaborative environment.
• Please describe your experience in delivery management, including where you have successfully delivered a critical Information Communication Technology programme or project.
• Please provide evidence of your expertise in developing, influencing, and managing diverse and critical stakeholder relationships.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Communicating between Technical and Non-Technical
• Maintaining Delivery Momentum
• Planning

Benefits

Alongside your salary of £59,690, Ministry of Defence contributes £17,292 towards you being a member of the Civil Service Defined Benefit Pension scheme.Find out what benefits a Civil Service Pension provides.

• An environment with flexible working options
• A culture encouraging inclusion and diversity
• 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Ability to roll over up to 10 days annual leave per year
• In addition to 8 public holidays per year you will also receive leave for HM The King's birthday
• Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
• Special Paid Leave for volunteering up to 6 days a year
• Enhanced parental and adoption leave
• Employee Assistance Programme to support your well-being
• Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club and Gyms
• Benefit Pension Scheme:Civil Service pension
• Please see Benefits link for more info:Civilian Discover My Benefits (mod.gov.uk)

Equality and Diversity

Our people are at the heart of everything we do at Defence Digital. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we’re proud to be an equal opportunities employer and we actively seek candidates from diverse backgrounds and communities. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please let us know in your application or at any stage throughout the process if this is something you want to explore.

Professional Framework Statement

Defence Digital operates an organisation model in which every individual belongs to a Government Profession. The successful applicant will be posted into one of the defined Government Professions on Standard Terms of Reference for the grade. Defence Digital reserves the right to move individuals between roles, within their allocated profession, to meet the needs of the business and in support of agile resourcing. Within Defence Digital each profession is led by a Professional Head of Community who will lead professional development and support the Continuous Professional Development path for their group.

Learning & Development

In Defence Digital we have a strong learning and development ethos, supporting you to fulfil your potential by providing:

• Learning and development tailored to your role
• Professional and Personal Development of skills
• Access to thousands of training courses through Civil Service Learning, some free or paid by MOD
• Ability to obtain industry recognised qualifications supported by MOD

Hybrid Working

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time. This position is advertised at 37 hours per week. Based on the tasks and business needs, you may be required to travel for meetings to various sites, including locations within the UK.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility athttps://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). TheMOD Privacy Policy Noticesets out how we will use your personal data and your rights.

Things you need to know

Selection process details

This vacancy is usingSuccess Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply please complete the CV template provided on the CS Jobs dashboard, ensuring your CV highlights your relevance to the essential criteria.

All applicants will also need to provide a personal statement (max. 1250 words) and it is vital that this includes evidence of the essential criteria (which is listed within the Person Specification).

Please find below, a link to our video which gives you helpful tips and guidance on the CS Jobs application process:

Watch: How to apply on CS Jobs: Guide and Tips

AI Usage in Job Applications

We encourage the use of technology to streamline the job application process. Artificial Intelligence(AI) tools can be helpful in generating ideas, improving writing style, and increasing efficiency.However, it is essential that any content submitted as part of a job application is truthful, accurate,and a genuine reflection of the applicant’s qualifications and experiences. Any use of AI should besupplementary to your own knowledge and abilities. Ultimately, the application should demonstrateyour unique skills and suitability for the role.

At interview, we’ll assess you against the following Behaviours and Technical Skills:

Behaviours

• Leadership
• Making Effective Decisions

Technical

• Communicating between Technical and Non-Technical
• Maintaining Delivery Momentum
• Planning

Presentation:In addition to the interview, you will be required to present for 10 minutes on a topic related to the role. The topic of the presentation will be sent to you at least 24 hours before the interview.

If you are selected for an interview, it will be held via MS Teams. We will try and offer as much flexibility as we can, but it may not be possible to offer alternative dates for interviews or assessments.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact:[e-mail].

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed issecurity check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must completebaseline personnel security standard (opens in new window)checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under theEuropean Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

TheCivil Service Code (opens in a new window)sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission'srecruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window)and theCivil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of theGreat Place to Work for Veterans (opens in a new window)initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name :Defence Digital Talent Acquisition Team
• Email :[e-mail]

Recruitment team

• Email :[e-mail]

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [e-mail].