Defence Business Services (DBS) - Medical Adviser

A Civil Service Pension with an employer contribution of 28.97%
Contract type: Permanent

Location: Tomlinson House, Norcross, Blackpool, Lancashire, North West and Kentigern House, Glasgow, Scotland

About the job

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

Our Vision - To support UK defence customers with outstanding service every time.
Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.

Come and join the DBS community today!

Job description

What do the Armed Forces & Veterans Services (AF&VS) Team do?

This Team work with delivery partners to provide a range of trusted and efficient services to both service personnel and Veterans' communities. For current serving members of the Armed Forces this includes:

• Personnel support processes;
• Pay, Pensions & Allowances;
• The Joint Casualty and Compassionate Centre; and,
• The MOD Medals Office.

For service Veterans and their dependants, we provide support by administering the Armed Forces Pension Schemes, compensation payments for those injured or bereaved through service, and providing a package of welfare for Veterans. We also provide information and support to service leavers and their families as they leave the Armed Forces and transition to civilian life.

We also manage the Ilford Park nursing home for Polish Veterans and their families.

The positions are advertised at 37 hour per week full time. Part time positions are available.

We have an exciting opportunity for 2 Grade 6 medical advisors to work for Veterans UK. The purpose of this role is to provide accurate verbal and written medical advice and statutory certification in respect of claims, reviews and appeals for the War Pension Scheme and Armed Forces Compensation Scheme. No prior knowledge of the compensation scheme/s is required.

The role can be office based with some homeworking and requires no clinical contact with those applying for the schemes. The successful candidate will annually undertake continuous professional development activity to keep knowledge in medicine and legislation up to date. They will also support operational delivery by demonstrating an understanding of key performance indicators and business pressures.

The compensation schemes are no-fault and, for both schemes, Medical Advisers give case-specific, evidence-based advice and certificates on causation and assessment and provide reasons for decisions.

DBS Medical Advisers are not involved in the clinical diagnosis, care or treatment of War Pension or Armed Forces Compensation Scheme claimants. The Medical Adviser’s role is to provide advice and guidance based upon pre-existing medical evidence which is used to determine the level of disablement in accordance with the relevant scheme rules.

Person specification

The chosen candidate will have highly effective written and oral communications with an ability to develop effective rapport with colleagues at all levels. They should have a broad-based medical knowledge.

They will have an acceptable level of IT skills to include using e-mail, Excel and Word.

To apply, please click the Apply button.

Apply before 11:55 pm on Sunday 18th May 2025