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Defence Business Services (DBS) - AG Associate Delivery Manager
UK Ministry of Defence
Glasgow
Hybrid
GBP 29,000 - 35,000
Full time
6 days ago
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Job summary
The UK Ministry of Defence is seeking an Associate Delivery Manager to support its digital capability initiatives. This role involves governance, administration, and collaboration across various teams, contributing to the efficient delivery of corporate services. The ideal candidate will possess strong communication and planning skills and be proficient in relevant digital tools.
Benefits
Flexible working options
Civil Service pension with 28.97% contribution
25 days annual leave increasing with service
Learning and development opportunities
Family-friendly policies
Qualifications
- IT literate, with in-depth Microsoft Office knowledge.
- Excellent verbal and written communication skills.
- Strong interpersonal skills, able to influence across teams.
Responsibilities
- Provide governance support to Delivery Manager tasks.
- Arrange meetings and prepare meeting packs.
- Assist in risk management and project outputs.
Skills
Communication
Collaboration
Problem Solving
Planning
Organisation
Tools
Microsoft Office Suite
SharePoint
O365
Job description
Tomlinson House, Norcross, Blackpool, Lancashire, FY5 3WP, Bristol - Abbey Wood North, BS34 8QW, Glasgow - Kentigern House, G2 8EX.
Job Summary
Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
DBS has recently undertaken a review of its operational locations in the North West and have consolidated all activities in Norcross, Blackpool. A further move, to a new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027.
Come and join the DBS community today!
https://youtu.be/gUw0ToaRGgk
Job Description
DBS DIT provides digital capability that supports corporate services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk.
As a Associate Delivery Manager you will support to DBS DIT AG Service Owner, Programme Managers, Senior Delivery Managers and wider AG team in the delivery of their AGs workstreams.
Responsibilities
- To provide governance and support to Delivery Managers. This includes:
- Arranging meetings
- Room bookings
- Assistance in the preparation and distribution of meeting packs
- Attending AG Advisory and Steering Groups and Boards and taking minutes and recording actions
- The writing up and distribution of minutes, recording and managing actions
- Facilitate discussions between technical and non-technical stakeholders
- Updating delivery plans
- Support Delivery Managers by having a general understanding of current workstreams and their purpose and status liaising with AG stakeholders as required
- Assisting Delivery Managers in developing and updating risk registers, action logs, delivery plans, benefits plans, quality logs and other project outputs
- Monitoring and managing AG Multi-user mailboxes
- Assisting Delivery Managers in Finance and Resource recording and cost tracking
- Updating AP Finance spreadsheet
- Maintaining External Support resource spreadsheet
- Invoice receipting on CP&F
- Updating AG Dashboard report on weekly basis and issuing to stakeholders
- The AG Focal point for information management e.g. SharePoint Office365 management, O365 Team sites, MODNet account management
- Maintaining the AG SharePoint areas and associated documentation e.g. Support Guidance, Project templates
- Booking AG recurring team and checkpoint meetings
- Cascading communications to the AG team
- Other support tasks:
- Provide general administrative support as required
- Provide support for DIT and AG events as required
- Be proactive in personal and professional development
As a Associate Delivery Manager you will support to DBS DIT AG Service Owner, Programme Managers, Senior Delivery Managers and wider AG team in the delivery of their AGs workstreams.
Responsibilities
- To provide governance and support to Delivery Managers. This includes:
- Arranging meetings
- Room bookings
- Assistance in the preparation and distribution of meeting packs
- Attending AG Advisory and Steering Groups and Boards and taking minutes and recording actions
- The writing up and distribution of minutes, recording and managing actions
- Facilitate discussions between technical and non-technical stakeholders
- Updating delivery plans
- Support Delivery Managers by having a general understanding of current workstreams and their purpose and status liaising with AG stakeholders as required
- Assisting Delivery Managers in developing and updating risk registers, action logs, delivery plans, benefits plans, quality logs and other project outputs
- Monitoring and managing AG Multi-user mailboxes
- Assisting Delivery Managers in Finance and Resource recording and cost tracking
- Updating AP Finance spreadsheet
- Maintaining External Support resource spreadsheet
- Invoice receipting on CP&F
- Updating AG Dashboard report on weekly basis and issuing to stakeholders
- The AG Focal point for information management e.g. SharePoint Office365 management, O365 Team sites, MODNet account management
- Maintaining the AG SharePoint areas and associated documentation e.g. Support Guidance, Project templates
- Booking AG recurring team and checkpoint meetings
- Cascading communications to the AG team
- Other support tasks:
- Provide general administrative support as required
- Provide support for DIT and AG events as required
- Be proactive in personal and professional development
Essential:
Skills and Experience
- IT literate, including in-depth knowledge of the Microsoft Office suite
- Excellent communication skills, including verbal and written
- Ability to work collaboratively and apply feedback
- Excellent interpersonal skills
- Able to influence others, including those outside of your direct working relationships
- Strong motivational skills
- Good planning, problem solving and organisational skills
- The ability to meet targets and deadlines
- An interest in developing understanding of Agile Project Management
- Working knowledge of Project Management
We'll assess you against these behaviours during the selection process:
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Changing and Improving
- Leadership
We'll assess you against these technical skills during the selection process:
- Government Digital and Data Profession Capability Framework
- An environment with flexible working options Monday-Friday
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service (pro rata). In addition to 8 public holidays per year, you will also receive leave for the King's birthday
- Hybrid working, where role permits
- An opportunity to be considered for Reward & Recognition
- Family friendly policies including parental leave and adoption leave
- Learning and development tailored to your role
- Professional and personal development of skills
- A culture encouraging inclusion and diversity
- Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
- Special paid leave to volunteer up to 6 days per year
- A Civil Service pension with an employer contribution of 28.97%
This post does not offer relocation expenses.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Employment Hours
This position is advertised at 37 hours per week.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
Applications Will Be Sifted On All Success Profile Elements, But In The Event Of a High Number Of Applications, An Initial Sift Will Be Conducted On The Following Success Profile Elements:
Primary: Career - Previous Skills
At application stage you will be assessed against the following:
Experience
- Candidates will be required to provide CV details to include job history; qualifications and previous skills and experience.
- Candidates willl be required to provide a Personal Statement In no more than 1000 words, please detail your experience of the following:
At interview You Will Be Assessed Against The Following:
Behaviours
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Changing and Improving
- Leadership
- Government Digital and Data Profession Capability Framework
The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.
In The Rare Case Where Individuals Have Exact Matching Scores, The Order Of Merit Will Be Determined Based On The Behaviour Scores At Interview In The Following Order:
- Behaviour - Working Together
- Behaviour - Delivering at Pace
- Behaviour - Managing a Quality Service
- Behaviour - Changing and Improving
- Behaviour - Leadership
- Technical - Government Digital and Data Profession Capability Framework
- Career - Previous Skills
- Career - Personal Statement
- Career - Job History
- Career - Qualification Details
Application sifting to take place week commencing the 7th of July and interviews to be conducted the week commencing the 14th of July.
Interviews are currently taking place via the following method: Ms Teams
A minimum of 2 full working days’ notice will be provided for interviews.
We endeavour to stick to these dates, but these are subject to change around business needs.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-EnhancedRecruitmentTeam@mod.gov.uk
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
To Assist With Your Application Please Find Attached:
DBS Candidate Information Guide - Working for Defence Business Services - GOV.UK (www.gov.uk)
(26) UK Ministry of Defence: Life , LinkedIn
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : Kay Sharp
- Email : kay.sharp455@mod.gov.uk
- Email : DBS-EnhancedRecruitmentTeam@mod.gov.uk
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact DBS-EnhancedRecruitmentTeam@MOD.gov.uk in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
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