Defect Manager - Residential Project

CSC Recruitment Ltd; Poole; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading recruitment agency is seeking a Defect Manager for a 300-unit residential development in Poole. Responsible for managing the defect process, you will ensure high-quality delivery and effective communication with stakeholders. Ideal candidates will have experience in defect management and strong attention to detail. The role starts in January and requires immediate interviews.

Qualifications

• Proven experience in defect management or quality management within residential construction.
• Strong understanding of construction quality standards and defect items.
• Excellent communication skills to challenge contractors.

Responsibilities

• Lead the defect management process for the development.
• Oversee snagging and rectification by contractors.
• Conduct site inspections and manage defect tracking.
• Liaise with client and site teams to meet standards.
• Maintain defect register and provide reports.
• Ensure compliance with quality and safety standards.
• Support handover processes for a positive experience.

Skills

Defect management

Stakeholder management

Attention to detail

Job description

Defect Manager – Residential (300-Unit Development, Poole)

Location: Poole, Dorset

Contract Type: Long term freelance role

Salary : £230 - £240 per day

We are seeking an experienced Defect Manager to take full ownership of the defect and snagging process across a 300-unit residential development in Poole. Acting as the client’s representative, you will lead, coordinate, and oversee all defect management activities to ensure high-quality delivery and a seamless handover experience for residents.

Key Responsibilities

• Lead the end-to-end defect management process for the entire development.
• Oversee and monitor all snagging and rectification works carried out by the main contractor and subcontractors.
• Conduct site inspections, identify defects, and ensure all items are recorded, tracked, and closed out efficiently.
• Act as the primary liaison between the client, contractor, and site teams to ensure standards, timelines, and expectations are met.
• Maintain an accurate defect register and provide regular progress reports to senior stakeholders.
• Ensure quality, health & safety, and compliance standards are upheld at all times.
• Support handover and post-completion processes, ensuring a positive customer experience for residents.

About You

• Proven experience in defect management, snagging, aftercare, clerk of works, or quality management within residential construction.
• Strong understanding of construction quality standards and typical defect items.
• Excellent communication and stakeholder-management skills, with the confidence to challenge contractors when required.
• Meticulous attention to detail and a proactive, solution-focused approach.
• Ability to work autonomously while managing multiple priorities across a large development.

This position starts in early January however, the interview process is commencing imminently. For more information please contact Aaron Billett at CSC Recruitment or apply within with your updated CV.