Job Description: Defect Manager for ET SCADA Programme
We are seeking a skilled Defect Manager to lead defect management across multiple testing phases of the ET SCADA programme, including Functional and Non-Functional Testing such as Network and Infrastructure Testing.
Responsibilities:
- Lead and oversee defect management processes, ensuring adherence to industry best practices and programme requirements.
- Define, refine, and police the defect management process, including triage structures and defect lifecycle management.
- Coordinate with build leads, business, development, IT, and third-party vendors to ensure timely defect resolution and SLA compliance.
- Perform quality assurance on defects, ensuring detailed logging, appropriate evidence, and correct documentation.
- Manage defect metrics and reporting, including dashboards and problem area identification.
- Collaborate with stakeholders to conduct root cause analysis and facilitate resolution meetings.
- Coordinate releases with Change Configuration and Release Management teams.
- Support JIRA access and other tool requests, ensuring proper data handling and security.
- Produce comprehensive test reports and dashboards using JIRA, Excel, and Power BI.
- Organize and facilitate meetings, including producing minutes and maintaining a well-organized SharePoint repository.
Your Profile:
- 5+ years experience as a Defect Manager in large, complex transformation programmes.
- Proven experience in defining and refining defect management processes.
- Risk-focused mindset with strong stakeholder management and coordination skills.
- Experience working within Agile and Waterfall methodologies.
- Proficiency in JIRA, XRAY, and reporting tools like Power BI or Excel.
- Excellent communication, facilitation, and teamworking skills.
- Knowledge of SCADA, Real-Time Control, and NMS systems, preferably OSI Aspentech / DGM Products or similar.