Dedicated Progression Advisor

Seetec Business Technology Centre; Devon and Torbay; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave + BH + Birthday

2 Volunteer Days

Pension - 5% Employee / 5% Employer

Healthcare Cash Plan + life assurance

Annual salary review

Refer a Friend Scheme

Benefit Hub access

Professional supervision and training

Job summary

Seetec Business Technology Centre is seeking a Dedicated Progression Advisor to support people facing health, wellbeing and life challenges. You will build trusted relationships, deliver personalised coaching and coordinate access to specialist services across a large geographic area.

You will travel regularly, work 37 hours a week in a permanent role, and join a multidisciplinary team focused on confidence, participation and sustainable progression through behaviourally informed coaching and

Qualifications

• Ability and willingness to travel extensively across a large geographical area.
• Own car and full driving licence.
• Experience working independently and managing a geographically dispersed caseload.
• Strong organisational and time-management skills.
• Experience supporting people to achieve positive change through coaching, mentoring, employability, wellbeing or similar support activities.
• Excellent communication and interpersonal skills.
• Ability to build trusted relationships and maintain participant engagement.
• Experience delivering one-to-one support and developing personalised action plans.
• Understanding of how health, wellbeing, confidence and life circumstances can impact participation and progression.
• Understanding of behaviour change principles and person-centred support approaches.
• Microsoft 365 proficiency.

Responsibilities

• Build and maintain trusted relationships with participants, creating a safe and supportive environment for change.
• Deliver personalised, behaviourally informed coaching and support that builds confidence, wellbeing, participation and independence.
• Assess strengths, aspirations, barriers and support needs, helping participants develop healthy routines, self-management skills and practical coping strategies.
• Deliver one-to-one wellbeing and progression coaching that builds confidence, resilience, motivation and readiness to engage with opportunities.
• Facilitate access to community activities, volunteering opportunities, learning and wider support networks. Deliver practical employability support including CV development, interview preparation, labour market exploration and employment planning where appropriate.
• Support participants to build confidence using digital technology, including remote working and virtual platforms.
• Develop and review in-work support plans to support sustainable employment outcomes.
• Coordinate referrals to specialist services when additional support is required.
• Maintain accurate records and work collaboratively with employers, stakeholders and partner organisations.

Skills

Travel across large area

Own car & driving licence

Independently manage dispersed caseloa

Organisational skills

Coaching & mentoring

Excellent communication

Relationship building

One-to-one support

Understanding health and wellbeing

Behaviour change principles

Microsoft 365

Tools

Microsoft 365

Job description

Job Role

Are you passionate about helping people overcome barriers, build confidence and achieve positive change?

We're looking for a Dedicated Progression Advisor to join our specialist team. This is an exciting opportunity to work within an innovative employment and wellbeing model, supporting people whose health conditions, disabilities, wellbeing challenges or life circumstances have impacted their confidence, participation and progression.

Working as part of a multidisciplinary team, you'll support participants to build confidence, capability, participation and independence through trusted relationships, personalised support and behaviourally informed coaching.

Unlike traditional employability roles, this position focuses on supporting participants to make meaningful and sustainable progress at a pace that reflects their individual circumstances. You'll help people develop healthy routines, improve wellbeing, build resilience and increase their confidence to participate in their communities and explore future opportunities, including employment where appropriate.

You'll be the participant's primary point of contact throughout their journey, building strong relationships over time and coordinating access to specialist Occupational Therapists, Wellbeing Specialists and external support services when required.

Dedicated Progression Advisors work with relatively small caseloads, enabling them to provide personalised support and maintain regular face-to-face contact across a large geographical area. This allows you to focus on quality relationships and meaningful progress rather than simply managing high volumes.

This is a rewarding opportunity that combines wellbeing support, behaviour change, community engagement and employability coaching, allowing you to make a genuine difference to people's lives.

In return for your dedication, knowledge and commitment, we're offering a competitive salary of £31,000 per annum (dependent upon experience) together with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee / 5% Employer
• Healthcare Cash Plan, including 3x salary life assurance
• Annual salary review
• Refer a Friend Scheme
• Free access to Benefit Hub, including retail discounts, Cycle to Work Scheme and additional voluntary benefits
• Professional supervision, training and ongoing development opportunities

Location: Devon - Field Based. Regular travel throughout the designated area will be required.

Hours: Full Time, 37 hours per week

Contract: Permanent

We have roles available across:

Bristol & Bath
Cornwall
Devon
Dorset
Gloucestershire
Somerset
Wiltshire

Key Responsibilities

• Build and maintain trusted relationships with participants, creating a safe and supportive environment for change.
• Deliver personalised, behaviourally informed coaching and support that builds confidence, wellbeing, participation and independence.
• Assess strengths, aspirations, barriers and support needs, helping participants develop healthy routines, self-management skills and practical coping strategies.
• Deliver one-to-one wellbeing and progression coaching that builds confidence, resilience, motivation and readiness to engage with opportunities.
• Facilitate access to community activities, volunteering opportunities, learning and wider support networks. Deliver practical employability support including CV development, interview preparation, labour market exploration and employment planning where appropriate.
• Support participants to build confidence using digital technology, including remote working and virtual platforms.
• Develop and review in-work support plans to support sustainable employment outcomes.
• Coordinate referrals to specialist services when additional support is required.
• Maintain accurate records and work collaboratively with employers, stakeholders and partner organisations.

Skills and Experience

Essential

• Ability and willingness to travel extensively across a large geographical area.
• Own car and full driving licence.
• Experience working independently and managing a geographically dispersed caseload.
• Strong organisational and time-management skills.
• Experience supporting people to achieve positive change through coaching, mentoring, employability, wellbeing or similar support activities.
• Excellent communication and interpersonal skills.
• Ability to build trusted relationships and maintain participant engagement.
• Experience delivering one-to-one support and developing personalised action plans.
• Understanding of how health, wellbeing, confidence and life circumstances can impact participation and progression.
• Understanding of behaviour change principles and person-centred support approaches.
• Microsoft 365 proficiency.

Desirable

• Experience delivering outreach or community-based support services.
• Knowledge of local health, wellbeing and community support services
• Knowledge of behavioural coaching, motivational interviewing or strengths-based approaches
• Experience within employability, welfare-to-work, employment support or supported employment services

Additional Information

Pluss is a Community Interest Company (CIC) and part of the employee-owned Seetec Group. We are committed to creating positive social impact through employment, health and wellbeing services, helping people overcome barriers and achieve sustainable outcomes.

We combine our knowledge, skills and expertise across employability, health and wellbeing to deliver interventions that support people furthest from work. Our aim is to help individuals improve their confidence, wellbeing, independence and employment prospects, enabling them to build better futures for themselves and their communities.

Please note that this role is subject to a Standard DBS check. Pluss supports the recruitment of ex-offenders and will not discriminate unfairly against any applicant on the basis of a criminal conviction

We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know.

Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity