Dedicated Linux Desktop Support Engineer - Singapore

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Dedicated Linux Desktop Support Engineer to join their team in London. This role offers a unique opportunity to work with enterprise customers adopting Ubuntu and Open Source technologies. You'll leverage your expertise in Linux desktop support, networking, and open source software to provide exceptional technical support and engineering solutions. If you're passionate about open source and enjoy solving complex problems under pressure, this position will be both rewarding and challenging. Join a dynamic team where your contributions will make a significant impact in the world of technology.

Qualifications

• Professional support experience with Linux desktop environments.
• Familiarity with PC and laptop hardware, including Raspberry Pi.

Responsibilities

• Provide exceptional technical support related to Ubuntu and Open Source.
• Act as the technical authority for complex deployment solutions.

Skills

Linux Desktop Support

Open Source Technologies

TCP/IP Networking

Ubuntu

Technical Support

Problem Solving

Communication Skills

Education

BA/BS in Computer Science

Tools

GNOME

GTK

Python

C

Debian Packaging

Snap Packaging

Job description

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Dedicated Linux Desktop Support Engineer - Singapore, London

Client: Canonical

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f2d656223ab9

Job Views: 5

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

This is a unique opportunity to demonstrate your experience and knowledge of hardware, Ubuntu, and Open Source in general. Within this role, you will work with a dedicated set of enterprise customers adopting Ubuntu and Open Source on desktop. If you join, you'll be part of a team providing exceptional technical support and engineering solutions related to Ubuntu and other Open Source technologies.

This role is ideal for an open source enthusiast who enjoys solving problems under pressure.

• Apply your knowledge of Linux desktop, applications, authentication, and security.
• Demonstrate your understanding of TCP/IP and wired & wireless networking on Ubuntu Desktop and Ubuntu Server.
• Act as the technical authority, leveraging your experience with popular open source software.
• Provide advice on architecture deployment and implement solutions for complex problems.
• Debug Ubuntu Desktop issues and contribute code to help resolve them.
• Communicate regularly with the customer team about ongoing issues.

If you are passionate about open source technologies, technical support, development, desktop technologies, and networking, you'll find this Desktop Support Engineer role at Canonical rewarding.

The ideal candidate will have:

• BA/BS degree in Computer Science or a related technical field.
• Professional support experience with Linux desktop environments (preferably Ubuntu or other Debian-based distros).
• Familiarity with PC and/or laptop hardware as well as SBCs like Raspberry Pi.
• Knowledge of Debian or Snap packaging.
• Experience with GNOME, GTK, Python, or C.
• Willingness to learn new technologies, including Snaps, WSL, and others.
• Fluency in English.
• Excellent communication skills and extensive customer-facing experience.
• High motivation, ability to multitask, and reliability in following up on commitments.