dedicated Housekeeper

Sodexo; Hartford; On-site; Full time

Job summary

A leading facilities management company is looking for a dedicated Housekeeper to maintain cleanliness and deliver exceptional service. This role requires strong organizational skills, a proactive approach, and the ability to build positive relationships. Working hours are Monday to Friday, from 2:00 PM to 10:00 PM, with a pay of £12.60 per hour. Benefits include access to a gym, free parking, and various support programs.

Benefits

Access to Gym

Free Parking onsite

Online mental health support

Employee Assistance Program

24-hour virtual GP Service

Sodexo Discounts Scheme

Mercer Aspire Pension Plan

Bike to Work Scheme

Qualifications

• Ability to deliver 5-star customer service and maintain relationships.
• Strong organizational and communication skills required.
• Awareness of financial and company procedures advantageous.

Responsibilities

• Deliver a high-quality cleaning service across the site.
• Ensure site safety and promote a clean environment.
• Manage waste disposal in line with hygiene standards.

Skills

Proactive

Resilient

Good listener

Excellent interpersonal skills

Reliable and trustworthy

Can-do attitude

Job description

We are looking for a dedicated Housekeeper to support the building's facilities through routine cleaning and service delivery, acting as an ambassador for Sodexo and the services provided onsite. This role requires a proactive, customer-focused individual with strong organisational and communication skills, capable of building relationships at all levels and constructively challenging to enhance the service offer. Awareness of financial and company procedures is advantageous, as the position also involves company trading duties.

What you'll do:

• Deliver a 5-star customer service experience, building positive relationships with clients, colleagues, and building users.
• Ensure site rules are followed and promote a safe working environment, raising any unsafe practices promptly.
• Carry out scheduled cleaning to a high standard, including offices, desks, equipment, communal areas, and vending spaces.
• Manage waste disposal and segregation in line with hygiene and environmental standards, while supporting sustainability initiatives.
• Report faults, issues, and hazards to the relevant service partners, ensuring smooth and efficient service delivery.

Required skills and qualities:

• Proactive - takes initiative to identify needs, solve problems, and improve service delivery without waiting to be asked.
• Resilient - remains calm and effective under pressure, adapting quickly to changing demands and challenging situations.
• Good listener - attentive and responsive to colleagues, clients, and customers, ensuring understanding and effective communication.
• Excellent interpersonal skills - able to build positive relationships at all levels, working collaboratively and professionally with others.
• Reliable and trustworthy - consistently delivers on commitments, demonstrates integrity, and can be depended upon in all aspects of the role.
• Can-do attitude - approaches tasks with positivity, enthusiasm, and a willingness to go the extra mile to support the team and clients.

Working hours and benefits:

• Monday to Friday, 2:00pm till 10:00pm
• £12.60 per hour
• 37.5 hours per week
• Access to Gym
• Free Parking onsite
• Unlimited access to an online platform offering mental health and well-being support.
• An Employee Assistance Program to help with everyday issues or larger problems where you may need additional support, including legal and financial advice and support with work-related issues or personal issues such as bereavement.
• Access to a 24-hour virtual GP Service
• The Sodexo Discounts Scheme offers great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.