Decision Support Analyst

Lakeridge Health Corporation; Whitby; On-site; GBP 43,000 - 59,000; Full time

Job summary

Lakeridge Health is seeking a data/analytics professional to design, implement, and maintain reporting solutions across Epic and Power BI environments. You will extract data from SQL databases, develop dashboards, and ensure data governance while collaborating with multiple departments.

The role requires a strong background in health informatics, familiarity with Epic reporting modules, and hands-on experience with Power BI and SQL. On-site position with opportunities for professional growth.

Qualifications

• Bachelor's degree in Science, Health Informatics, or related field.
• 3 years of progressive data/analytics experience.
• EPIC reporting modules (Cogito, Clarity, Caboodle); active certification or ability to obtain.
• Familiar with Wait Time Information System (WTIS) and provincial datasets (DAD, NACRS, CCRS, NRS, OMHRS).
• Proficient with Power BI, SQL, IntelliHealth, and Excel.

Responsibilities

• Maintain, troubleshoot, investigate, and develop reporting products and tools.
• Collaborate across departments to investigate issues, propose solutions and implement strategies.
• Support client needs by building or modifying content to meet requirements.
• Design and develop dashboards, reports, metrics in Epic & Power BI reporting systems.
• Extract data from SQL databases, Epic (Clarity & Caboodle) and non-Epic sources.
• Create, maintain, and enhance documentation on reporting solutions and processes.
• Apply data governance principles to all reporting and data assets.
• Attend meetings, courses, and workshops as needed.

Skills

Data analysis

Attention to detail

Independent work

Team collaboration

Problem solving

Communication

Education

Bachelor-level degree in Science/Health Informatics

Master's degree or higher (asset)

Tools

Epic Cogito/Clarity/Caboodle

WTIS and datasets (DAD, NACRS, CCRS, NRS, OMHRS)

Power BI

SQL

IntelliHealth

Excel

Job description

DUTIES AND RESPONSIBILITIES:

• "Maintain, troubleshoot, investigate, and develop reporting products and tools."
• "Work collaboratively across departments to investigate issues, propose solutions and help implement strategies accordingly."
• "Support client needs by building or modifying existing content to meet their requirements."
• "Design and develop dashboards, reports, metrics in Epic & Power BI reporting systems."
• "Extract data from SQL databases, both Epic (Clarity & Caboodle) and non-Epic sources."
• "Create, maintain, and enhance documentation on reporting solutions and processes."
• "Apply data governance principles to all reporting and data assets."
• "Attend meetings, courses, and workshops as needed."

QUALIFICATIONS:

• "Bachelor-level degree in an area of Science, Health Informatics, or similar degree is required; a master's degree or higher-level education is considered an asset."
• "3 years of progressive experience working in data or analytics services or equivalent role, or combination of experience and graduate-level education."
• "Knowledge and experience with Epic health information system and its reporting modules (Cogito, Clarity, Caboodle) is preferred. Active certification in these modules or ability to achieve certification is required."
• "Working knowledge of Wait Time Information System (WTIS) and national/provincial datasets (e.g. DAD, NACRS, CCRS, NRS, OMHRS, etc.)."
• "Knowledge and experience with analytic tools, including but not limited to Microsoft Power BI, SQL, IntelliHealth, and Excel."
• "Knowledge of mental health and addictions settings and services is strongly preferred. Familiarity with ED processes and practices is an asset."
• "Advanced expertise in data science techniques (e.g. machine learning, predictive analytics, NLP, etc.) is a strong asset."
• "Proven ability to manipulate and analyze data using various software tools and to present complex ideas clearly to non-technical stakeholders."
• "Strong aptitude for analysis, interpretation and attention to detail."
• "Ability to work independently and as part of a diverse team."
• "Strong interpersonal and organizational skills."
• "Demonstrated creativity and latitude in problem solving. This includes the ability to prioritize and execute multiple competing tasks."
• "Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy."

At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact [e-mail] .

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.