Debt Recovery Paralegal – Tenancy & Litigation

Barbon Group Ltd.; Lincoln; On-site; GBP 22,000 - 30,000; Full time

Job summary

Barbon Group Ltd. in the United Kingdom is seeking a proactive Recovery Paralegal to support our Legal team in debt recovery across tenancy breaches, including rent arrears and legal costs.

You will handle a portfolio of cases from initial intake through pre-litigation activities and assist in litigation up to trial, communicating with clients, tenants and guarantors. You will input and manage documents, track critical dates, coordinate with external providers, and help maximise recoveries while

Qualifications

• Experience in a customer-facing role, ideally in collections or recovery.
• Proven experience in debt recovery or collections.
• Excellent communication, negotiation and problem-solving abilities.
• High attention to detail and ability to work under pressure.

Responsibilities

• Input, assess & manage a portfolio of debt recovery cases, storing the relevant documents & evidence on the corresponding systems.
• Manage all customer enquiries across varied mediums, including but not restricted to email, telephone & post.
• Organise, prioritise, and handle own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved.
• Contact Tenants and Guarantors in line with agreed contact strategies and risk profiling whilst seeking repayment of debts.
• Contribute as part of a team by working collaboratively to ensure that our client’s objectives are met.
• Accurately manage & calculate financial payment requisitions as part of the recoveries process and ensure that payments are made to the Landlord efficiently with relevant tracking & recording in place.
• Maintain accurate records in compliance with internal and regulatory standards
• Work closely with outsourced providers to maximise the success of recovery through strategy planning and efficient query handling, accurately manage and calculate settlement figures for all debtors, supporting all areas of the group with their debt recovery needs.
• Assist in the conduct of litigating money claims, along with enforcement applications where appropriate.
• Provide tailored support to vulnerable customers, understanding their unique circumstances and offering appropriate solutions.

Skills

Customer-facing

Debt recovery

Strong communication

Negotiation

Attention to detail

Organisational skills

Tools

Microsoft Office

Job description

Barbon Group Ltd. in the United Kingdom is seeking a proactive Recovery Paralegal to support our Legal team in debt recovery across tenancy breaches, including rent arrears and legal costs.

You will handle a portfolio of cases from initial intake through pre-litigation activities and assist in litigation up to trial, communicating with clients, tenants and guarantors. You will input and manage documents, track critical dates, coordinate with external providers, and help maximise recoveries while