Debt Recovery Officer

Morgan Hunt UK Limited; Hounslow; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Morgan Hunt UK Limited is seeking a Debt Recovery Officer for a Public Sector and Government client in North West London with hybrid working. The role focuses on recovering and enforcing various debts while maintaining accurate case records.

You will manage payments, establish direct debits and trace missing payments, all within an IR35 assignment framework. The ideal candidate will have strong attention to detail, effective communication, and the ability to meet performance targets in a busy

Qualifications

• Experience in debt recovery and enforcement across multiple debt types.
• Ability to manage caseload and meet performance targets.
• Proficiency with debt recovery processes and direct debit setup.

Responsibilities

• Recover and enforce debts including Council Tax, Parking, Housing Benefit Overpayments.
• Take payments, set up direct debits and reconcile accounts.
• Trace absconded payments and issue reminders/notices; maintain case records.

Skills

Attention to detail

Communication skills

Caseload management

Tools

Iworld/Northgate Version 6 ICT System

Job description

Are you a Debt Recovery Officer looking for work in North West London or remotely from home?

Morgan Hunt's Public Sector and Government client based in North West London is looking to recruit a Debt Recovery Officer to provide support throughout a busy period.

This assignment has been deemed inside of IR35 and will offer full time hybrid working.

Ideally, the successful candidate will have the ability to:

• Proficiently use the Iworld/Northgate Version 6 ICT System
• Recover and enforce collection for debts including Council Tax, Parking and Road Traffic, Housing Benefit Overpayments, Adult Social Care, Sundry Debt and/or any debt recovery portfolio managed within the Council
• Recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, the Council's Debt Recovery polic
• Manage case records for debt cases.
• Take payments and set up direct debits
• Conduct reconciliation processes
• Maintain landlord schedules and outstanding invoices.
• Trace absconded Council Tax Payments
• Manage caseload to meet performance targets
• Understand the debt recovery process and how customer information contributes to this
• Issue reminders and notices

If you're looking to work from home for a Public Sector and Government client based in North West London, and feel you meet the essential criteria outlined above to be a Debt Recovery Officer.

Morgan Hunt is an equal opportunities employer.

Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.