Debt Caseworker: Ex-Offender Financial Support

Aspire Recruitment; Leeds; On-site; GBP 18,000 - 30,000; Full time

Job summary

Aspire Recruitment is seeking an experienced Debt Advice Caseworker to support people with complex financial situations within probation services, activity hubs and prison settings. Based in HMP Leeds, this full-time, permanent role offers a salary up to £30,000 per year.

You will manage a caseload, perform full financial assessments, prioritise debts and negotiate with creditors to develop realistic repayment plans, while guiding clients on benefits and budgeting.

Qualifications

• Proven experience delivering debt advice or money guidance to people with complex needs.
• Background in Citizens Advice, debt charities, housing or welfare services.
• Strong understanding of problem debt, budgeting and benefits systems.
• Experience supporting marginalised groups, including ex-offenders.

Responsibilities

• Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice.
• Carry out full financial assessments, including income, expenditure and debt reviews.
• Support individuals to prioritise debts and develop affordable repayment plans.
• Liaise directly with creditors, landlords, utility companies and enforcement agencies to negotiate repayments, holds or resolutions.
• Provide guidance on benefits, entitlements and the responsibilities linked to ongoing claims.
• Support individuals to improve budgeting skills and financial stability over time.
• Maintain accurate, timely and compliant case records in line with advice standards.
• Work flexibly across community locations and prison environments where required.

Skills

Debt advice

Budgeting

Creditor negotiation

Caseload management

Ex-offender support

Job description

Aspire Recruitment is seeking an experienced Debt Advice Caseworker to support people with complex financial situations within probation services, activity hubs and prison settings. Based in HMP Leeds, this full-time, permanent role offers a salary up to £30,000 per year.

You will manage a caseload, perform full financial assessments, prioritise debts and negotiate with creditors to develop realistic repayment plans, while guiding clients on benefits and budgeting.