Debt Advice Caseworker for Ex-Offender Support

Aspire Recruitment; Filey; On-site; GBP 27,000 - 33,000; Full time

Job summary

Aspire Recruitment is seeking an experienced Debt Advice Caseworker to support people with complex financial situations within probation services, activity hubs and prison settings across Bridlington and Scarborough.

You will assess income and expenditure, develop repayment plans, negotiate with creditors, and help clients regain control of their finances while meeting targets and maintaining accurate case records.

Qualifications

• Proven experience delivering debt advice or money guidance to people with complex financial needs.
• Background in organisations such as Citizens Advice, debt charities, housing or welfare advice services, or similar support-focused environments.
• Experience supporting marginalised or vulnerable groups, including ex-offenders.
• Excellent communication skills and the ability to build trust with people in difficult circumstances.
• Willingness to travel and work within prison settings as required.

Responsibilities

• Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice.
• Carry out full financial assessments, including income, expenditure and debt reviews.
• Support individuals to prioritise debts and develop affordable repayment plans.
• Liaise directly with creditors, landlords, utility companies and enforcement agencies to negotiate repayments, holds or resolutions.
• Provide guidance on benefits, entitlements and the responsibilities linked to ongoing claims.
• Support individuals to improve budgeting skills and financial stability over time.
• Maintain accurate, timely and compliant case records in line with advice standards.
• Work flexibly across community locations and prison environments where required.

Skills

Debt advice

Money guidance

Credit negotiation

Vulnerable groups

Communication

Caseload management

Job description

Aspire Recruitment is seeking an experienced Debt Advice Caseworker to support people with complex financial situations within probation services, activity hubs and prison settings across Bridlington and Scarborough.

You will assess income and expenditure, develop repayment plans, negotiate with creditors, and help clients regain control of their finances while meeting targets and maintaining accurate case records.